Hoteller nær University of Richmond Stadium

"All great"

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Amazing service, beautiful room. "

"Good all around!"

"Everything was great! If I had to mention something that stood out, that was outstanding it would certainly be the patience and kindness of the Valet gentleman that helped me search for my missing glasses! He went above and beyond to help me try to find them, I did later find them! The overall “Graduate” theme was carried out throughout the hotel, and it was fun to see all the decor. The staff were warm, welcoming and helpful! We ended up ordering several appetizers and entrees for dinner...

"We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future."

"Silly and unprofessional check in. Very slow "

"This was my first stay at this location and when I tell you how amazing this place is. I was greeted by such a nice man (Bryan) upon my arrival, he was just so courteous and attentive. Unfortunately, I didnt get the other 2 staff members name, but they both were equally nice. Now, this was the cherry on top for me and that was the Breakfast Bowl prepared by the kitchen staff. Again, I didnt get the lovely lady's name that assisted me Monday morning, but between the delicious breakfast bowl and...

"Everything was great!"

"Yes"

"Love this area and the hotel has had major renovations! Great place to stay! Staff is great and friendly "

"A"

"Everything was wonderful. Great bed. Nice spacious room. Clean. Staff were helpful and accommodating. So much so, we booked our March trip with the same room. "

"Nice place to stay while visiting my daughter at VCU. "

"Breakfast and spacious room"

"Warm welcome from all staff. Beautiful smell in reception area. Great food in the restaurant "

"Easy check in, clean room "

" Clean room and kitchen was nice definitely enjoyed my stay."

"My room was quite nice and very comfortable. "

"Stay was nice for an in & out of the city. I literally slept there for 5 hours and was off to work. Room was nice, walkable dinner locations, quiet."