This boutique hotel was very cute and we were happy with our stay. The staffs were very helpful and attentive, and the hotel was chill despite it being located in the middle of the busy area.
That said, We had to carry our luggage one freight up, and as we were exhausted after a week long travel in other areas, we hoped someone from the hotel could help us with our luggage. Same when we were leaving.
We also had a rental car, and did not receive any information on the parking or driving instructions, so we were a bit surprised that we could not drive to the front of the hotel. we had to carry luggage for a few blocks, which was not a big issue as we only had 2 luggage, but it was not super convenient.
Personally I preferred to end our vacation with a little more secluded/ quiet area, so probably chose wrong city to stay before coming back to NYC. as the area is in the middle of the busiest area in Playa Del Carmen, we heard dance music and people shouting till late (not too bad, but still could hear).
