Dear Anders, thank you for your feedback. We are sorry to learn your stay with us fell short of expectations, and that the cleanliness of your room was not up to our typical standards. We apologise for the negative impression we gave you. We have shared your feedback with the housekeeping manager and the facilities team for review. To help us investigate further, we would be grateful if you could contact us directly. We look forward to hearing from you. Kind Regards, Senami

Dear Alma, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Marylin

Dear Rune, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location. All your unfavourable feedback will be raised to our team to ensure that we meet our guests' satisfaction and improve our standards. We wish you well and hope to serve you better in the future. Kind regards, Solari

Dear Charlotte, thank you for sharing your review. We are truly sorry to read our hotel facilities did not live up to your expectations. We value your feedback and rest assured it will be raised to the attention of our designated team to review and ensure we meet guests’ satisfaction. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

thank you for your feedback, Alexandra. We are delighted to hear that you enjoyed your stay. It is always a pleasure to have you as our guest and we look forward to welcoming you back. Kind Regards, Rose

Dear Jakob, thank you for your feedback.I'm sorry to hear some aspects of your stay didn't wow you.Please reach out to us at any time should you wish to provide further details.Kind regards,

Thank you for your feedback, Per. I am pleased to read that you rated our hotel good based on your visit with us. We will look forward to your return so that we can provide you with more pleasing memories. Kind regards, Jeffrey

Dear Josephine, Thank you for taking a moment to share your experience. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon. Kind Regards, Kristine

I am truly sorry you were not satisfied with the cleaning & safety measures we have taken. During your stay, we are limiting our physical presence in your room to help minimize risk for our guests and team members. We are paying special attention to increased cleaning and disinfection of your room before and after your stay. However, we are happy to attend your room on request, and I apologize if you were not well informed about this. We hope we can welcome you again soon. Warm regards, Reece

Thank you for sharing your feedback, Christine. I am disappointed to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true Park Plaza service in future. Kind regards, Kristine

Dear Patricia,Thank you for sharing this positive review. We appreciate our location just as much as you do. We hope you’ll stop by again soon when you’re in the neighbourhood. Kind regards,Kristine

Dear Jacklynn, thank you for your feedback. I am sorry to hear that the lightning was not according to your liking. I hope this will not deter you from staying with us. Best regards, Marylin

Dear Dean, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene