- Synes ikke om: Renlighed, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absence of customer empathy and satisfaction visio
Even though we had to leave the hotel at 10am to try to take an urgent flight earlier to Canada because of COVID-19 the hotel didn’t accept to reimburse or last night. In that time of crisis we see which organization have empathy and long term customer satisfaction vision and who has not.... short term revenue focus... Very disappointing. I don’t recommend the place nor its team.