The location is perfect! Close to the tube. Quiet and nice neighborhood. Ok price, but not compared to what we were promised.
This is far from a 4 star hotel. It is barely a 2 star hotel. We had read the reviews beforehand and were prepared not to expect too much. When we arrived, the room had not been vacuumed and there was hair everywhere and even footprints from dirty shoes on the sheets. We asked three times for the room to be vacuumed - it never happened though. On the first night the man in the reception offered us a free drink as an apology which indicated good intentions, but it is far from OK that it was never cleaned. We had to ask several times for towels and bath robes and soap.
The breakfast was standard, but some days we had to wait for 20 minutes before we could get a table, and another 10 minutes for the table to be cleaned. Coffee was good.
The room had no amenities - minibar was empty and no facilities to boil water or make coffee - you can however got to the reception and pay 2,5£ for coffee or tee! This is not ok.
The hotel could be nice, but it promises too much and delivers way too little. Even every hostel we have been to had better accommodation than the Cranley.
Sometimes during breakfast you could tell that many people were frustrated with the hotel.
I wouldn't recommend this hotel to anyone.
