Hotel i Little Warley, Brentwood

"The Tower Hotel At check-in, the focus seemed to be on selling early check-in for £30 per person rather than welcoming guests or informing us about the hotel facilities. We were initially given a room that did not match the photos we booked from. The only reason we chose this hotel was for the Tower Bridge view. After complaining, we were moved to a suite with only a partial bridge view and a view of the hotel roof. The suite was large but extremely worn. Walls and woodwork need repainting, furniture is heavily used, cabinet doors stick or are falling off, lamps hang crooked or do not work, and both TVs are improperly installed. The kitchen has no pots or pans, the minibar selection is minimal, and the refrigerator did not work. Water pressure is very low, the mixer tap is defective, and the shower rail is loose. There are no modern power or USB outlets, but there are still fax and modem sockets in the wall. A technician could not fix the dripping tap, and housekeeping unlocked the door and entered the room simply to ask if we had checked in that day. A manager acknowledged the hotel is in need of renovation. We were given a working refrigerator and promised vouchers for dinner and £50 per person for drinks. However, when we dined, we were told the allowance was only £70–80 total, and we still had to pay the remaining £21.92 (including a 13.5% service charge) on a £101.92 bill — despite paying £300 per night for the stay. Based on this experience, I would not recommend"

"Lovely room and super friendly staff. "

"Lækkert og spændende morgenmad "

"God bar og morgenmad "

"Godt hotel, centralt. Meget små værelser. "

"Godt med et værelse for tre. God beliggenhed, nemt at komme til og fra. Morgenmaden var ikke helt i top, der var ting der manglede og personalet nåede ikke af fylde op. Venlig personale og fint hotel. "

"Fint lille værelse, med det man har brug for. Godt Tv, der kan chromecastes til og hurtigt stabilt internet. Personalet var venligt og hjælpsomt. Morgenmaden var fin, men lidt kedelig. Ligger på en stille gade tæt på Liverpool Street st. Meget nemt i forhold til transport og seværdigheder. Gåafstand fra London Bridge St. hvis du kommer med tog fra Stansted."

"Rent og ordenligt værelse. Personalet var imødekommende og hjælpsomme. Morgenmaden var god og varieret"

"Very welcoming staff. Excellent room great beds and shower plus bathtub. The location is in a great area, easy to connect with all of London. Would recommend the suites any day. "