Forretningshoteller i Covent Garden

"Absolutely horrible experience at this hotel.. the staff made me so uncomfortable and made me cry.. I was rejected at the spa area because I’m pregnant (19 weeks) they said it was hotel policy but it’s not stated anywhere at all, so I wasn’t welcome at the spa or gym because their insurance didn’t cover.. I chose this specific hotel because they had a spa, as I wanted to relax after hours of shopping, however I was told I couldn’t use any of their facilities (spa and gym facilities) and when I...

"The room was nice and the staff was alright. They’re not doing all of the sweet little things for kids as it says on their website such as goodiebag for them upon check in and even though my booking said 2 adults 2 children, the sofabed was never made up, I had to call them to have this done late evening. The breakfast was below my expectations, but the fresh fruit was nice. The location is good! "

"Super with super on, the service, food and cosiness keep us getting back to this amazing hotel, thank you a ton!"

"Værelset var rent men slidt, meget sødt personale "

"Very poor service in reception. Our room was smelly (sewer) and even though the reception promised to fix this, nothing was done during the daytime. Returned to the hotel at night, the heating in the room was off (December) and room still smelly. Service in reception was unacceptable after check-out, as they tried to compensate but never managed to email their compensation as promised. Dust and dirt in some parts of the hotel as construction is going on. Nice breakfast and staff in restaurant,...