Hoteller nær Cenote Cristalino

"Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it"

"Despite a frequent problem in all the resorts with Seaweed issues this time of year… the staff did a good job removing as much and often as possible. The food is excellent, The property is lovely. We have been to Barcelo Riviera Maya Palace numerous times. This was our first time to stay at the adults only location. We will definitely come again and again. Very safe and relaxing."

"The hotel is beautiful. The pool is super big and nice. I would definitely give this property 5 stars."

"We stayed for 3 nights very quiet and clean room. The bed a little hard to my liking and the chairs could use some patting. But apart from that it was unbelievable good value for the money."

""The resort in Playa del Carmen had so many wonderful aspects—beautiful grounds, fantastic food, and most of the staff were exceptional. However, I had a deeply upsetting experience. After being seated in a restaurant, my girlfriend was asked to leave due to a dress code, which was incredibly embarrassing, especially since we were already seated. The assistant concierge manager’s response was frightening—he spoke in a threatening, almost thuggish way, and it left us uneasy, especially as...

"Nice and quiet, perfect get away. Helpfull staf, good food. Fantastic place for the price."

"The staff was excellent and the whole experience was great. Plan on booking there again next year."

"Casino on property is very outdated with old slot machines. Very small square footage with very dark lighting. Tables are limited to about 6 total. Must pay a 7 percent fee on winnings on tables above what you bought in for. If you have losing receipts, you can claim them as a loss up until your same amount of winnings in order to not pay taxes on. Slot machines are a different deal all together. You go to the counter, give them amount you want to play, and they put a amount on a card for the...

"Food, service and staff were great."

"Very disappointed with this resort. I chose it based on reviews that did not match reality. The rooms were clean, but the bathrooms were very outdated. There was no visible security, guests were fighting around 2–3 AM after parties, and no staff came to check on them, which felt unsafe and disrupted sleep. The beach also had no security. Buffet food was limited, soups were overly salty, and items were not refilled if you came later. Not suitable for a relaxing vacation—more of a party place....

"Todo perfecto! Solo podría sugerir utensilios de cocina. Gracias "

"Super ophold og fremragende morgenmadsbuffet "

"Great pool, plenty of shade from the Sun. Excellent lunch buffet poolside."

"Room was clean and cleaning staff usually left us a towel animal.Room was well equipped. Air conditioner worked well."

"We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!"

"Resort was Amazing !! Food was Amazing !! Staff was second to None!!"