Hoteller nær Caleta Chac-hal-al

"Everything was good except for 2 things : 1) we went the last week of April and the seaweed at the beach was so much 2) a dinner reservation system was horrible, we arrived on a Sunday and immediately went to guest services to book our dinners for the week. The problem is nearly all of them were booked up for the week already even though this is during off-season, which was really surprising. We were able to get in at three of the restaurants during the weekday we had but the earliest...

"We stayed for 3 nights very quiet and clean room. The bed a little hard to my liking and the chairs could use some patting. But apart from that it was unbelievable good value for the money."

"I like it. It was very nice and clean and stuff very friendly."

"This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!"

"Habitación limpia, están un poco anticuadas pero funcionan"

"Spa experience was really nice. The vip pool was nice and quiet. Food was ok, a little more variety would be nice at the buffet. The resteraunts were very good. The staff was incredible."

"Nice and quiet, perfect get away. Helpfull staf, good food. Fantastic place for the price."

"personalet var med til at vi havde en skøn ferie- altid hjælpsomme med et stort smil. Skal man finde noget at sætte fingeren på, er støjniveauet i den store restaurant rigeligt højt. Og så mangler der en hyggelig bar til alternativ til sportsbaren"

"Overall the place was great, we had a wonderful time."

"Beautiful Resort!!! Buffets indoor and open air buffets by the beach were delicious and fresh. Breakfast had fresh squeezed orange juice, Champagne 🍾, made to order juice smoothies, made to order eggs and omlettes, fresh fruit, yogurt, and yogurt smoothies drinks. Specialty Restaurants were very good. Beach was nice. If you go down by the Palace the water was clear blue when we were there 4/25/26 - 5/2/26. You didn't even need snorkeling equipment and you could see turtles come up for air....

"The staff were very attentive. The buffet always had something I liked. The room was clean and the room wifi was great. My wife and I have traveled to Mexico many times, several to the Barcelo. The Barcelo has always been hands down the best resort we have stayed at. "

"Es la segunda vez que nos hospedamos en el hotel, todo muy bien! Solo hizo falta información clara en el restaurante ya que la primera vez el desayuno estaba incluído y esta vez se nos hizo el cargo "

"Bar was under repair. But they accommodated well!"

"Great pool, plenty of shade from the Sun. Excellent lunch buffet poolside."