2/10
We arrived at 7 AM, completely exhausted after a long trip to a staff with no kindness, just cold, rude staff who clearly didn’t care.
There was no AC in the lobby, so we were left sitting in the heat for hours. It was miserable. When we finally got into our room, the bathroom was dirty, and the overall cleanliness of the place was just unacceptable.
We had booked all-inclusive, yet somehow still had to pay extra to eat. Every time we tried to question it, the staff brushed us off with attitude and zero accountability.
At the bar, we saw something absolutely disgusting — the bartender dipped his hand into the shaker to taste the drink before serving it. Seriously? Completely unsanitary and gross.
After just a few hours, we decided this place wasn’t worth it and asked to leave early and get a refund — they flat-out refused. No understanding, no effort to make it right, just more rude behavior.
This was easily one of the worst hotel experiences we’ve ever had. No AC, dirty bathrooms, unhygienic practices, and dishonest service. Don’t waste your money — avoid this place at all costs.
Maria
Overnattede 2 nætter i juni 2025