Hoteller i West Thurrock

"Personalet var venlige og der var rent på hotellet og værelset, men der var en FRYGTELIG larm fra alle de airconditions, der er placeret på bagsiden af hotellet. Vær opmærksom på at kun nogle værelser er med vinduer! Hotellet ligger i et dejligt kvarter med restauranter, pubber og Holborn Underground station lige ved siden af."

"Ja"

"The room was nice and the staff was alright. They’re not doing all of the sweet little things for kids as it says on their website such as goodiebag for them upon check in and even though my booking said 2 adults 2 children, the sofabed was never made up, I had to call them to have this done late evening. The breakfast was below my expectations, but the fresh fruit was nice. The location is good! "

"Vi var fem personer i fem enkeltværelser. Værelsernesudformning var meget forskellige, fra træk og larmende lige ud til togskinnerne til en stille sidegade. Det var heldigvis muligt at få et andet værelse. Værelserne var i tre forskellige bygninger. Ingen elevator. "

"Vi ankom til hotellet og fik værelsesnummer og info om morgenmad. Det var det. Vi fik ikke af vide noget om hotellets restauranter, bowling osv. det ville vi have benyttet hvis vi vidste dette. På trods af at jeg havde skrevet “ønsker så højt som muligt og bedst mulig udsigt” flere uger i forvejen fik vi først værelse på 4.sal hvor man knap kunne se Themsen. Vi gik ned og fik byttet til et værelse på 10. etage men med udsigt udover byen. Det var bedre men jo ikke det vi havde bestilt værelset...

"Ok"

"Absolutely horrible experience at this hotel.. the staff made me so uncomfortable and made me cry.. I was rejected at the spa area because I’m pregnant (19 weeks) they said it was hotel policy but it’s not stated anywhere at all, so I wasn’t welcome at the spa or gym because their insurance didn’t cover.. I chose this specific hotel because they had a spa, as I wanted to relax after hours of shopping, however I was told I couldn’t use any of their facilities (spa and gym facilities) and when I...

"Værelset var rent men slidt, meget sødt personale "

"Meget venligt personale, godt og fhv stort værelse og fint badeværelse. God placering. Desværre i kælder, så ikke meget naturligt lys - og varmt."

"Very poor service in reception. Our room was smelly (sewer) and even though the reception promised to fix this, nothing was done during the daytime. Returned to the hotel at night, the heating in the room was off (December) and room still smelly. Service in reception was unacceptable after check-out, as they tried to compensate but never managed to email their compensation as promised. Dust and dirt in some parts of the hotel as construction is going on. Nice breakfast and staff in restaurant,...

"Fint værelse og imødekommende personale "