Hoteller nær Virginia Holocaust Museum

"The stay was very nice, the staff at the front desk were extremely friendly and helpful!"

"Very clean hotel. I loved that the restaurant and Starbucks was right downstairs which made things very easy."

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Silly and unprofessional check in. Very slow "

"Super friendly staff, upgraded our room for free due to lack of availability. Free of charge!"

"Although our stay was pleasant, we were disappointed to learn upon checking in at 5 PM that the room type we had booked several months in advance (a king suite) was no longer available."

"Clean, comfortable, convenient and safe. Great customer service and hospitality. Well suited and situated for easy access to airport. But not many offsite amenities, shops, restaurants, etc. nearby; but many within five minute drive."

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Location was good but the hotel (room) could use some updating (mold spots on the ceiling, sunken in mattress, heavily stained counter, dirty fridge). Overall the room was nice but definitely wouldn’t be back due to the issues noted."

"We throughly enjoyed the property and its amenities. The location was wonderfully placed and it aided it making our time away from home a memorable one."

"Great staff, perfect for a short stay right at the airport!"

"Everything was pretty good except having to be in the very very back of the floor and the staff was either not accommodating or around. The bartender helped me find the person to check in and was always as his station. The breakfast was a bit lacking. And I was looking forward to that the most since I work in the hospital but other than that It was ok"

"Like staying there but their business room was pretty broken. Wanted to use computer to run off a couple of things and it wouldn't start up. Had girl from the front desk to look at it. She got it started but said they had a power outage recently. Tried to use printer and didn't work at all. These items were important to us. We managed but made life more difficult."