Hoteller nær Edgar Allan Poe-museet

"Perhaps this is a more general hotel thing cutting corners and not including stuff that used to be standard but there is basically no housekeeping. They change towels (no fresh linens, no cleaning) every other day. Literally we got new towels and a roll of toilet paper. Supposedly if you stay a week they clean the room. I’m sure it saves them a ton of money but the savings sure don’t seem to be passed on to the customer. We could have used the floor vacuumed but not gonna happen! There...

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Nice!"

"Restaurant inside hotel closed early."

"Silly and unprofessional check in. Very slow "

"NA"

"Parking too much $$$, hotel and room not very clean."

"Clean"

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"The comfort of the bed, sheets, and choice of 6 or 8 pillows. Pure luxury!"

"The restaurant was understaffed, and one (overworked) bar person was openly belligerent to customers. The other complained repeatedly (though pleasantly) about being the only person working. Since the property is not surrounded by other options for a meal, it made the stay disappointing. Having a faux Starbucks near the lobby, only open until 2 pm, was another odd aspect."

"The hotel was nice and clean. It is only about 18 months old. Everything in the room was great. The only issue is there is no airport shuttle service. Otherwise it was a good stay."

"We had a very pleasant stay at Residence Inn Richmond Midtown/Glenside in Richmond, Virginia. The hotel was in a great location, only around 8 minutes driving distance from our daughter’s apartment, which made it very convenient for us. The room was clean, spacious, and comfortable. We also really enjoyed the great complimentary breakfast each morning. Overall, we enjoyed our stay and would gladly stay in any Residence Inn."

"The property is under construction and this information was not disclosed until we got to the property. The. Construction workers worked during the night at 11pm and later and we could hear them sawing and banging on the floor below us. They are renovating the second floor and we were on the third floor. The next morning we came down for breakfast and was told they ended it at 9am due to no one come down prior to 9am. The room was decent but the overall look of the hotel and parking lot was not...

"Very clean property. Room was clean thats all you can really ask for"

"The property is situated between a few other hotels. It was a bit difficult to find the entrance. Upon entering the property the staff were friendly and helpful. Kindly offering the water and cookie for members. The foyer area did smell a bit like cigarette smoke. Not sure why. The foyer was not amazing or inviting. Very dated. The rooms were pleasant, clean yet very humid and the sheets felt a bit damp from the humidity in m the room."

"Clean and very hospitable."