Our experience at the Viceroy Ubud could not have been better.
Starting with the facilities, I can’t remember having a more beautiful hotel room. And we travel a lot. The entire facility was exceptionally well designed and felt very fresh and clean. We loved it.
Our pool suite was incredibly spacious, and we really did have our own private heated pool. It was phenomenal!
The staff was well trained and incredibly attentive. We ate dinner in the hotel both nights, and were quite pleased with the quality of the food and the service.
As nice extras, the hotel had a social hour the first night we were there, which included free, cocktails, which is always appreciated. They also had a great little spread of food.
Both restaurants are very good, and very different. We went to both and liked them.
We both got massages, and were quite pleased with those as well - both in terms of quality and price. And we took the complimentary morning yoga class, which we also enjoyed. The resort was so nice that we made the last-minute decision after arriving to center our entire Ubud experience around it!
The general manager, Patrick Farrell, took it personal interest in us. We felt like he genuinely cared about us and the experience we had at the hotel.
We’re delighted with the very peaceful nature of the resort given how hectic a day can be as a tourist in Bali.
We hope to return someday!
