Hoteller nær Spring Avenue Dog Park

"I am writing to formally dispute a series of unauthorized charges following my stay at the Crowne Plaza Lombard Downers Grove from March 27 to March 29, 2026. My rooms were prepaid via Expedia (Itineraries #73400939577096 and #73401902913251) for a total of $539.26. However, my bank statement currently shows four additional pending transactions from your property totaling $526.28 ($314.60, $105.84, $55.84, and $50.00). These charges were never disclosed, authorized, or explained at any point...

"Pæn morgenmad "

"Na"

"Great hotel with friendly staff. Clean rooms. Nice pool. Good breakfast. "

"Bad smell in the room We booked a room for a high level, it was raining that day and we came back to the room with a leak in the wasgroom ceiling from the rain. They changed the room for us for a lower level. This was very inconvenient with have to move all of our stuff with 3 children. It rains and snows quite a bit in this area, this issue should not happen I can tell from the smell in the room. When I called to complain the immediate descent it's from the rain and they didn't even come and...

"Pool and Hot tub were not clean and Power plugs not working. Breakfast is ok"

"Breakfast menu was fresh. "

"Everything was perfect "

"The breakfast was fresh with a wide selection of different items. The parking was great and I felt safe! This location is perfect!!!❤️"

"Friendly staff and clean property and room."

"Nice place to stay at. "

"Everything was fine, but the temp control in room 627 is wonky. It blows out nice, warm air, and then it inexplicably starts blowing out cold air. If we turned it off and then back on, it would reset and start blowing warm again. It would always revert to blowing out cold air, though. We woke up a couple times freezing bc the heater decided to become an AC unit. "

"Nice place "

"Me robaron cuando page"

"Customer service is very important to me, I frequent this hotel often for nearby work and the manager (Leticia) as well as her staff has always been polite and answer all my questions.. PS and Divyang always check me in fast thanks again. "

"It was nice and quiet "

"First reaction entering the room after a 13-hour drive was a stale smell. We got a suite, which really wasn't any bigger than the single rooms we've gotten at other hotels. The refrigerator didn't get cold; we were told that it is only supposed to be a cooler, not a refrigerator. Night staff didn't seem to be particularly happy to be there. Two towels in the room for four people; however, the next day maids were great and got us towels, washcloths, and tp. The strangest room layout I've ever...

"Yes"

"Thiis was supposed to have dishes silverware pots. We only had one pot. Problems with sink stopping up. "