Hoteller nær Richmond Community Hospital

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"The staff was amazing. They have a featherless floor for guests who have allergies "

"Loved this hotel, it was very neat, comfortable and pretty. In a great location. The staff at the hotel were very nice and friendly. Will definitely come back again."

"I’m very grateful to Noah who works at the front Desk as a manager. He was very professional and kind, and he went above and beyond in providing a wonderful stay! George the driver was absolutely wonderful and I learned a lot about Richmond through riding with him, thank you George! And Richard was also really kind. Thank you so much! "

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"Enjoyed my stay for my birthday trip. Only little downside was the side of the toilet was not clean, but other than that, everything else was spotless. "