Hoteller nær Libby Hill Park

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"There was only 1 elevator working the whole weekend. All of the guests were discussing it as we left today. Apparently, people were riding up with their luggage just to have an option at getting in with enough room to go down during checkout. At some points, there were 30 minute waits!"

"The WiFi was real slow. And I could hear through the walls."

"Restaurant inside hotel closed early."

"Silly and unprofessional check in. Very slow "

"Parking too much $$$, hotel and room not very clean."

"Staff attending to breakfast area, were very friendly and attentive"

"The hotel was amazing!"

"We liked everything about The Boulevard Inn. The location was excellent. We enjoyed being able to walk to Cary Town as well as several outstanding museums in the area. The Inn is located in the neighborhood of many beautiful older homes which we found to be very interesting as we explored this part of historic Richmond. The staff at the Inn were extremely friendly and helpful providing information about the neighborhood. The breakfast was wonderful as well as unique each day. You could...

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Great breakfast."

"Excellent place to stay!"