2/10 Forfærdeligt
Carlos M.
25. aug. 2025
The property itself was fine and generally matched the listing. However, during the stay there was an attempted break-in by burglars. I had to contact and deal with the police, and then wait for a few hours for the host to come and change the locks. This was stressful and traumatic to my family.Unfortunately, the host did not offer any compensation for the inconvenience or safety concerns caused by the incident. When I reached out to VRBO for assistance, they refused to respond, citing their “contact us within 24 hours” policy, which felt dismissive and unhelpful given the seriousness of the situation. After trying to chat with someone and speakg to a customer agent and his supervisor for over one hour, I finally got him to write to the host to see what could be done...Overall, while the property itself was acceptable, the experience was overshadowed by the safety issue and lack of support from both the host and VRBO.

Carlos M.
Overnattede 8 nætter i august 2025