6/10
We booked our room over one year ago for a rather high price, when we arrived our room was not ready, ther was no feed back an when we got our room, it was a room in groudfloor with no windows and a lot of noise from the kitchen and other guests in the dining area. We asked for the room we have payed for, and the reply was that is what they have the rest was not free. This is the second time we got a bad booking with Hotels.com and we will never use Hotels.com again
Henrik
Overnattede 4 nætter i juli 2024