Hoteller nær PGN Jump N' Fun Entertainment

"The hot tub faucets leaked and the towel rack in the bathroom was broken, and the room was very dark."

"Bugs in the bathroom and inside the mini refrigerator though only had to stay for one night. But still $200 for that was absurd even if the booking was so last second. I wish I took pictures of it all but sadly didn’t"

"Rooms are better than the outside looks lol - the room itself was clean. We were staying for a nearby festival so it was the perfect place to basically just crash and get ready for the next day."

"Staff was great!"

"A dumpy looking property. I debated about checking in but decided I could stay there for a night. However, they insisted I pay another hundred dollars to cover any “extras“. There is nothing about this Hotel that could’ve been an extra and when I ask them if they would be available when I left the following morning at 5 AM to get my hundred dollars back, they said they would not be available. I refused to complete registration and went elsewhere to spend the night. Beyond duty clerk had no idea...

"During my 4 day stay, we had no power due to unfortunate weather events, however we had no power for the entire 4 days we stayed.This was very unexpected. We had no way to charge any of our devices or use any of the amenities until the day we had to check out. We only had hot water starting on our first full day we stayed. The place really should have a generator in the events of these weather related incidents, we were constantly hot and unable to cool down or really enjoy anything other than a...

"so great"

"Hotel clean, sports bar food and drinks good, breakfast good , hotel close to orange line to go downtown Chicago and hotel shuttle 24hr was amazing"

"This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city...

"Great"

"I liked everything about our stay. The breakfast, room and staff were a delight."

"Was not clean. Not impressed."

"We had a very comfortable stay here. Rooms and hotel were clean, staff was friendly and helpful. For the price, it was a very good value."

"The hotel is beautiful, incredibly clean, and very easy to navigate. What truly sets it apart, though, is the staff.. they are absolutely amazing, caring, and super helpful. I had an extremely stressful arrival to Chicago, but the entire team went out of their way to check in on me every time I was coming or going. They are so personable and compassionate, and they turned a rough start into a wonderful stay. Highly recommend and I extend my appreciation With much gratitude to all the lovely...

"everything was so amazing. The breakfast was tasty and everything was super clean and well-maintained"

"Our room was all one open room, not like the picture that shows a kitchenette. Everything was clean and updated, but the area was bad and a sketchy people hanging around. There was a person above us stomping and slamming things around, so I didn't sleep at all. Turned out that the manager called police and paramedics because they were concerned about their mental health. They did not offer us a discount for the inconvenience and lack of sleep either. Not worth $277/ night, but at least it was...

"There was no breakfast"