Hoteller nær Lake Katherine Nature Center

"The hot tub faucets leaked and the towel rack in the bathroom was broken, and the room was very dark."

"Bugs in the bathroom and inside the mini refrigerator though only had to stay for one night. But still $200 for that was absurd even if the booking was so last second. I wish I took pictures of it all but sadly didn’t"

"Et godt hotel som dog trænger til en up date. Venligt personale og god rengøring Mange parkeringspladser OK til prisen"

"This motel should be 1/2 star don’t be a tricked by the look of the entrance , once before open your room door Dirty specially carpets smell tribble , if plan to take shower need to hold your breath its cold i told the reception. Told me we have only 2 boilers so they know the issue didnt do any thing about it ….bad service !!! One of the worst i cant even call it a motel !!!!!"

"The receptionist was very helpful"

"The bedding could use an additional pillow top for comfort and the front desk could make a phone call to the guest after check in to see if there is anything they may need."

"so great"

"Great"

"Staff was great!"

"super helpful staff, some of the nicest people i met in chicago"

"A dumpy looking property. I debated about checking in but decided I could stay there for a night. However, they insisted I pay another hundred dollars to cover any “extras“. There is nothing about this Hotel that could’ve been an extra and when I ask them if they would be available when I left the following morning at 5 AM to get my hundred dollars back, they said they would not be available. I refused to complete registration and went elsewhere to spend the night. Beyond duty clerk had no idea...

"The pool is DANGEROUSLY over chlorinated. One of the children in our group actually had a reaction. You could not breathe and our eyes burned!!"

"👍"

"Seems like a very old Motel, no bathroom counter space, sink is plugged, plaster falling from ceiling, door is bend, sheer was stained."

"This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city...

"Rooms are better than the outside looks lol - the room itself was clean. We were staying for a nearby festival so it was the perfect place to basically just crash and get ready for the next day."

"The staff was phenomenal and the room was very clean"

"I liked everything about our stay. The breakfast, room and staff were a delight."