Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 00.00
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer
Adgangsmuligheder
Bemandet reception
Kæledyr
Kæledyr er ikke tilladt (servicedyr er tilladt, og der opkræves ikke gebyrer)
Børn og ekstra senge
Børn er velkomne
Børn op til 12 år kan overnatte gratis, hvis de benytter de eksisterende sengepladser i forælderens/værgens værelse
Ekstrasenge er tilgængelige mod et gebyr på 25 USD pr. nat
Vugger (barnesenge) er tilgængelige mod et gebyr på 25.0 USD pr. ophold
Betalingstyper accepteret på overnatningsstedet
Vigtige oplysninger
Gebyrer
Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:
Depositum: USD 75 pr. ophold
Hotelgebyr: USD 22.89 pr. enhed, pr. nat
Resortgebyret inkluderer:
Øvrige inkluderede tjenester
Concierge-service
Mineralvand på værelset
Telefonopkald
Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.
Valgfrie tjenester
Gebyr for nærliggende parkering: 45 USD pr. dag (61 meter væk. Åben døgnet rundt)
Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
Gebyr for baby-/barneseng: 25.0 USD pr. ophold
Gebyr for ekstra seng: 25 USD pr. nat
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Godt at vide
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Ofte stillede spørgsmål
Er The Marcel at Gramercy et kæledyrsvenligt overnatningssted?
Nej, kun servicedyr er tilladt på overnatningsstedet.
Hvornår er indtjekning på The Marcel at Gramercy?
Indtjekning fra kl. 15.00 til kl. 00.00. Sen indtjekning er mulig i et begrænset tidsrum.
Hvornår er udtjekning på The Marcel at Gramercy?
Udtjekning er kl. 12.00. Sen udtjekning er mulig mod et gebyr (afhænger af tilgængelighed).
Hvor ligger The Marcel at Gramercy?
Dette hotel boutique ligger i Manhattan, kun 10 minutters gang fra 5th Avenue og Flatiron-bygningen. Derudover ligger Empire State Building og Madison Square Garden ca. 2 km derfra. Du kan desuden gå til 23 St. Subwaystation (Park Av.) på 6 minutter og 28 St. Subwaystation (Park Av. S) på 7 minutter.
Kan jeg afbestille min reservation gratis og modtage fuld refusion?
Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.
Anmeldelser
Anmeldelser af
8,2
Alletiders
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
8,6
Rengøring
8,8
Området
9,0
Service og personale
8,0
Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 432 af i alt 1000 anmeldelser
10 - Fremragende
432
Bedømmelse på 8 − Udmærket. 330 af i alt 1000 anmeldelser
8 - Udmærket
330
Bedømmelse på 6 − Okay. 140 af i alt 1000 anmeldelser
6 - Okay
140
Bedømmelse på 4 − Dårligt. 60 af i alt 1000 anmeldelser
4 - Dårligt
60
Bedømmelse på 2 − Forfærdeligt. 38 af i alt 1000 anmeldelser
2 - Forfærdeligt
38
Anmeldelser
Verificeret
10/10 Fremragende
Jorge
13. jun. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was super friendly and helpful. Not a single issue from check-in to check out, and they were super accommodating to take care of our luggage after we checked out for no extra cost while we made time to go to the airport.
Jorge
Overnattede 4 nætter i juni 2022
Verificeret
10/10 Fremragende
Mrs.Richards
12. feb. 2020
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooftop balcony was beautiful, great scenery the view was awesome I would love to visit in the spring to have a better experience because I can sit and relax more. It was cold when I visited.
Mrs.Richards
Overnattede 1 nat i februar 2020
Verificeret
8/10 Godt
TheMarcel
3. mar. 2020
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were great....the doorman Mohamed was very friendly and helpful....Milta at the front desk was also very nice and gave me her own umbrella to use for the day.....I was extremely appreciative!
TheMarcel
Overnattede 1 nat i februar 2020
Verificeret
6/10 Okay
Alexandra
1. aug. 2022
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel constantly cancels reservations last minute or like a week prior and moves tourists to different “sister hotels”.
I booked my trip one month prior and only chose this place because of the location. I had 2 kids with me and we were planning on walking to Central Park, Times Square etc.
They cancelled on me at the time when I didn’t have an option to find another place near by, everything was booked already. The “sister hotel” they transferred us to was about 45 min walking distance away from Times Square so I ended up spending so much on all the Uber trips. Later I found out that it was not only me and they cancel on so many other people as well.
Alexandra
Overnattede 3 nætter i juli 2022
Verificeret
6/10 Okay
Verificeret rejsende
8. maj 2022
Standard tourist hotel
The room was fine, small but functional. The lounge was closed during the entire stay and there wasno outdoor area and the entire hotel was a little outdated.
Verificeret rejsende
Overnattede 6 nætter i maj 2022
Verificeret
10/10 Fremragende
dana
16. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
our staying at the ace hotel
our experience was very good- although it started badly )(our room was very dark), the stuff at the front desk were amazing (especially Osage the was so helpful and charming) and the rest of the trip (8 nights in total) was amazing
location is great
cool hotel vibes
we enjoyed our stay very much!
dana
Overnattede 8 nætter i oktober 2022
Verificeret
2/10 Bundkarakter
Astrid Eugenia
24. jul. 2022
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cancelaron mi reservación sin notificarme el mismo día de mi llegada según me dijeron a la 1 am que llegue por falta de agua !!! Cerraron el hotel sin aviso ni la mínima cortesía de un email o llamada.
Me enviaron a otro hotel de la misma cadena 40 cuadras de diferencia, si quería, si no …. Solo se quedaba así !!!
Astrid Eugenia
Overnattede 12 nætter i juli 2022
Verificeret
6/10 Okay
Stefan
14. jul. 2022
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Small room, 5 blocks from subway, friendly staff
Stefan
Overnattede 5 nætter i juli 2022
Verificeret
4/10 Ringe
Giel
10. jul. 2022
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Super friendly people
Giel
Overnattede 3 nætter i juli 2022
Verificeret
10/10 Fremragende
Victor
9. jul. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really loved this hotel. Excellent service from everyone you encountered, from the bellman to the maintenance staff to the front desk. Room was super comfortable and exceptionally clean. I don’t know when but the property clearly has been renovated recently and it shows. Neighborhood was great with restaurants and bars. Great place to stay!
Victor
Overnattede 2 nætter i juli 2022
Verificeret
4/10 Ringe
Ashley
9. jul. 2022
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The a/c in the room was leaking and they said it was just condinsation but it soaked the whole floor on that side of the bed. They also had the rooftop terrace closed and that was one of the main reasons we booked that hotel. On the plus they did give us unlimited water and held our bags after check out until our flight.
Ashley
Overnattede 3 nætter i juli 2022
Verificeret
2/10 Bundkarakter
Verificeret rejsende
8. jul. 2022
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was not clean or comfortable. The drapes were musty. The air conditioning barely worked.
The room had two beds but there was no where to walk. The were no amenities and it was not an inexpensive place!
Verificeret rejsende
Overnattede 3 nætter i juli 2022
Verificeret
6/10 Okay
Nancy
8. jul. 2022
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Location was very convenient. Air conditioning was not sufficient for summer temperatures. Staff was very accommodating, but couldn't do anything about cooling. No in room refrigerator or coffee maker. 10th floor lounge was closed.
Nancy
Overnattede 2 nætter i juli 2022
Verificeret
8/10 Godt
John
6. jul. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly helpful staff
John
Overnattede 2 nætter i juni 2022
Verificeret
10/10 Fremragende
Kayli
1. jul. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kind, caring staff with excellent service
Kayli
Overnattede 5 nætter i juni 2022
Verificeret
10/10 Fremragende
Chantal
28. jun. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Belle découverte. Mohamed à la porte est très serviable et aimable. Un homme souriants … endroit bien situé! Propre…
Chantal
Overnattede 3 nætter i juni 2022
Verificeret
10/10 Fremragende
Sharon
27. jun. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an excellent option for staying in this neighborhood. Clean, comfortable and friendly and helpful staff. Only negative was street noise (but the front desk gives out free earplugs) and I didn't like that the layout of the hotel lobby is such that anyone can walk in and go up the elevators without being noticed by the front desk (no lobby security). But I would def still stay here again if I need to be in the neighborhood.
Sharon
Overnattede 2 nætter i juni 2022
Verificeret
6/10 Okay
Jan
22. jun. 2022
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Was disappointed for the price we paid. Bed was not comfortable, no coffee in room or lobby, room and bathroom very small. Room seemed tired. Staff was very friendly though. And location was quiet and safe.
Jan
Overnattede 1 nat i juni 2022
Verificeret
4/10 Ringe
Ji
20. jun. 2022
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Unlike their photos, this hotel was dirty, small, and old. When we got there they told us that they don’t provide daily cleaning- not sure why, so we didn’t have fresh towels or any cleaning done for the entirety of our 4 day stay. We also only got one tiny bottle of shampoo, conditioner, and body wash. When we asked for more the staff acted like we asked for something crazy. The room had issues with the electrical and our hairdryer did not work. The shower is tiny and gross and every time you shower your whole body touches the shower curtain. The air conditioning barely blows cold air and basically does not work. I do not recommend this nasty old small hotel.
Ji
Overnattede 3 nætter i juni 2022
Verificeret
10/10 Fremragende
Diana
19. jun. 2022
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was without exception helpful and friendly. I also liked that housekeeping was limited.
Diana
Overnattede 3 nætter i juni 2022
Verificeret
4/10 Ringe
Victoria
18. jun. 2022
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing, not 4* standard
Good central location. Hotel in general was shabby though, wallpaper damaged and peeling off. The reception area is maintained but rooms need some care. The bathroom porcelain was stratched and damaged. Very uncomfortable bed and extremely loud air conditioning. Disappointing that there's no fridge in the room and bottled water from reception is warm. Staff at reception were helpful but I do not believe this deserves 4 star rating
Victoria
Overnattede 3 nætter i juni 2022
Verificeret
6/10 Okay
Tomas
15. jun. 2022
Synes godt om: Service og personale
Synes ikke om: Faciliteter
The best thing about the Gramercy is the staff, who were more than willing to help us during our stay. The location on East 24 St. and 3rd is also convenient, but it can be noisy in the early hours when the bars empty.
When it comes to the room, a chair would be handy, especially if you wish to sit down and write/work, rather than lying on the bed all the time. Moreover, what seemed to be a door to a cupboard for a minibar/fridge was basically just an empty space - having a small fridge in the room would be handy to keep drinks chilled. In addition, a kettle would be handy - if the Gramercy can supply an iron, ironing board and a hairdryer (which it did in our room), then a kettle and small fridge would also help.
Cleanliness was a slight issue - the bedding is basic; aircon looked word and dirty; towels smelled of bleach; windows could do with a clean, etc. However, hotels in New York are seldom spotless.
Though the image of the reception area in the Expedia listing is authentic, the rooms should match those images they hint at. Failure to do this is just disappointing for guests.
Once the quality of the rooms is the same as the level of staff service, then the Gramercy can be a great place to stay at - the owners just have to invest, which I fear they won't!
Tomas
Overnattede 5 nætter i juni 2022
Verificeret
10/10 Fremragende
William
12. jun. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We loved our experience. Small but perfect.
William
Overnattede 7 nætter i juni 2022
Verificeret
10/10 Fremragende
Kimberly N
11. jun. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and friendly staff.
Kimberly N
Overnattede 1 nat i juni 2022
Verificeret
8/10 Godt
Diana
31. maj 2022
Synes godt om: Rengøring, service og personale
The 1st room we were given was way smaller than the pictures it only had a side table on one side and on the other it was missing the room was so tinny. The AC seemed to have problems because it would get cold really quick. We left the AC on wen we headed out to site see and when we were back it was frozen. The employees were very nice and moved us to another room which was a more decent size. I would just not recommend getting the smallest room because its really small.