Hoteller i Mark Cross

"We were in one of the refurbished rooms which was vey clean, however there is obviously still some additions that are required in the main areas that look very drab and neglected. The heating in the bedroom was good but the en-suite bathroom had no heating at all and was so cold you didn't want to shower in there, the addition of some form of heating is needed here .A bin in the bathroom and some sort of shelf to put your own bits and pieces on would be useful.A mirror in the bedroom would be...

"Well prepared room. Location was very convenient for visiting the town centre. Breakfast was a bit basic - wouldn't have stopped "

"Had a weekend stay here for a friends wedding. Location is perfect for the De La Warr pavilion which was a 2min walk away. Studio situated behind a row of shops, look for Premier Stores as satnav took us to the wrong end of the road. Excellent communication from Roberto regarding check in & keysafe code. Studio (4b) had everything I needed for a perfect weekend. Woke up to a powercut which i put down to the storm we’d had but this meant my phone wasn’t charged and worse I couldn’t start the day...

"Lovely friendly welcome. No issues with a very late check in. Loved the bed sheets."

"Quaint and quirky premises with cosy breakfast nook - you can sleep peacefully surrounded by home comforts!"

"Dishonesty"

"Yes."

"We absolutely loved our stay here, equisite attention to detail, stunning location and decor, luxury without formality, and quite simply the most delicious breakfast you could wish for (make sure you try the granola!!) Will be recommending to everyone and hope to return again one day. Many thanks for a wonderful stay. "

"Mould on the curtain, mouldy on the wall in the bathroom! Don't find the room especially clean. Cobweb etc.. The room did not fulfil my expectation and I did not expect any luxury! Furthermore only wireless internet in the bar.."

"Excellent room and facilities. Very helpful host."

"We had an absolutely wonderful stay at Chestnut Tree. Lisa, the host was the main reason, she is a great communicator which is important when booking. She was so very helpful with local information and incredibly kind. Our room was beautiful and the amenities in the bathroom delightful. The area is beautiful but with only one night, we didn’t get the change to do much exploring. Next time. Thank you Lisa for a wonderful stay."

"Excellent clean room, upgraded at no extra cost. Excellent service and friendly staff. Breakfast delicious "

"Whilst the room could have done with a little update - fraying carpets and old furniture being held up with paper underneath the legs - it was an amazing experience. The hotel has an old period charm and sits perfectly in the Ditton Village area. I did not have an opportunity to try the breakfast, but hopefully next time I can. A really lovely stay and very polite, helpful staff."