Udendørs pool

Anmeldelser af OYO 563 Mytown New York

2 out of 5
OYO 563 Mytown New York
1244 E. Jacinto Street, Brgy, Makati, Manila

Anmeldelser

6,2
Bedømmelse på 10 − Fremragende. 7 af i alt 37 anmeldelser" "
Bedømmelse på 8 − Udmærket. 11 af i alt 37 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 37 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 37 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 37 anmeldelser" "

7,0/10

Rengøring

7,0/10

Service og personale

7,4/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Wilma

Synes ikke om: Rengøring
Overnattede 1 nat i maj 2022
Svar fra Simon den 11. jun. 2022
Hi, Wilma! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

6/10 Okay

Sara

Synes godt om: Service og personale
It was okay
Overnattede 3 nætter i februar 2024
Svar fra Ammy den 7. apr. 2024
Hi, Sara! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ammy den 25. feb. 2024
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 Dårligt

Frederick

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Hotel thought I wouldn’t notice.
It’s hard to complain for the price but I paid few dollars more for the biggest option of the two rooms listed. Instead I got the tiniest room I’ve ever seen. How do I know? My friends had 5-6 rooms booked with their families for new years, they said my room was extremely small compared to any of their rooms. It was only 2 feet around the entire double bed. That was the whole room.
Overnattede 1 nat i december 2023
Svar fra Joey den 23. jan. 2024
We are sorry for the inconvenience, Frederick! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

2/10 Forfærdeligt

ARJELEN

Rejste med familie
We booked for 4 days for 2 adults and 1 kid (4 yr old) as we go in Makati for Christmas Vacation but suddenly when we came there the FO said kids not allowed... Why they didn't informed me ahead of time so we can cancel it and no one ever messaged me that we cant check in the hotel bec. we had kid with us.. The FO said i need to request a refund because they will refund my money but when i requested the website emailed me that the hotels declined my request refund.. I was very upset with their policy . We saved that money for our vacation but one blink its all gone coz they dont want to refund plus the staffs are not that approachable.. we waited long and they saw us in a lane waiting for our turn and no one ever told us kids are not allowed...
Overnattede 3 nætter i december 2023
Svar fra Joel den 23. jan. 2024
Hi, Arjelen! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

6/10 Okay

Brandin

Rejste med familie
Synes godt om: Service og personale
Overnattede 1 nat i december 2023
Svar fra Barbara den 23. jan. 2024
Hey, Brandin! Thank you so much for the positive rating and for taking your valuable time to share the review with us. We are going to try to make sure your future visits are nothing less than perfect. Have a wonderful day ahead. Regards, Barbara

2/10 Forfærdeligt

Wonho

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Joey den 18. jan. 2024
We are sorry for the inconvenience caused to you, Wonho! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 Forfærdeligt

Marilyn

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The first day I walk in the surround is not safe the place smell very bad and the room is so small. We have no choice to stay one nite but next day we check out. If you kindly refund me the remaining days. We came around 12:00 am and left early that day. Please if you can refund me the remaining days. Thanks
Overnattede 8 nætter i november 2023
Svar fra Barbara den 6. dec. 2023
Sorry for the hassle you faced, Marilyn! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 Forfærdeligt

Alex

Synes ikke om: Service og personale
I was charged extra because the towel i left was dirty and had a stain. No hotel on earth chargers extra if you use their towels. What next? Extra charge from used toilet paper and sheets!? In general the rooms are small in a shady area and you need to be awere of your surrounding and what you have in your pockets.
Overnattede 1 nat i oktober 2023
Svar fra Tim den 6. dec. 2023
Hi, Alex! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

4/10 Dårligt

Gayle

Rejste med partner
Synes ikke om: Rengøring, faciliteter
The room has a foul smell, the bathroom was full of mold and the air-conditioning clanged all night. We did enjoy the traditional vibrant neighborhood.
Overnattede 4 nætter i august 2023
Svar fra Noé den 12. sep. 2023
Hola Gayle! Acepte nuestras más sinceras disculpas por la decepción causada. Estamos de acuerdo en que la falta de limpieza es altamente inaceptable. Por lo tanto, le solicitamos que tome esto como un caso fuera de lugar, ya que estamos completamente obsesionados con la limpieza y es uno de los aspectos básicos que consideramos para servir a nuestros huéspedes. Tenga la seguridad de que hemos actualizado a nuestro equipo para tomar las medidas necesarias de inmediato para resolver este problema. Ten un buen dia. Saludos, Noé

8/10 Udmærket

Adolfo

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Buen servicio y muy divertido
Overnattede 3 nætter i december 2022
Svar fra Ammy den 23. mar. 2023
Hola, Adolfo. Muchas gracias por estar con nosotros. Esperamos seguir contando con tu cariño y apoyo. Saludos, Tim.

8/10 Udmærket

Deepak, North York

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A new and clean hotel with a rooftop pool with a great view of Makati. Rooms are small but clean. A noisy and busy part of Makati. Overall good value for money…
Overnattede 8 nætter i januar 2023

10/10 Fremragende

Jörgen

Overnattede 1 nat i december 2022
Svar fra Ava den 22. dec. 2022
Thanks for taking out your valuable time to rate us, Jorgen! We will work even harder to make your stay a memorable one :) Regards, Ava

2/10 Forfærdeligt

TSUJI

Overnattede 2 nætter i november 2022

6/10 Okay

OSAMU

Overnattede 8 nætter i september 2022

8/10 Udmærket

Warren

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel with a clean pool on top, secure, must have a room card to get in. But, it is a poor area and fenced off from the BGC witch is the nicest part of Manila. This makes it a bargain with just a 1/2 mile walk away. Great place to stay long term on a budget.
Overnattede 6 nætter i juni 2022
Svar fra Jane den 10. jul. 2022
Hi, Warren! We are glad to see that you liked our services. Regards, Jane!

4/10 Dårligt

Jose Alvin

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nearbgc
Overnattede 10 nætter i juni 2022
Svar fra Simon den 10. jul. 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 Forfærdeligt

Daniel

Overnattede 2 nætter i juni 2022

8/10 Udmærket

Warren

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it has a pool and gym. it is reasonably priced.
Overnattede 2 nætter i maj 2022
Svar fra Simon den 23. jun. 2022
Thanks for the positive rating, Warren! Hope to welcome you again soon. Regards, Simon

10/10 Fremragende

Vasilios

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome palace
I really enjoy the stay. It felt like home. Staff was friendly and quick service hassle free. Cinema was clean and comfortable. Swimming pool was warm clean and beautiful. Paradise on earth
Overnattede 20 nætter i april 2022
Svar fra Joey den 4. maj 2022
Hi, we appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey

8/10 Udmærket

Richard

Overnattede 5 nætter i marts 2022
Svar fra Ammy den 15. apr. 2022
Hi, Richard! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Fremragende

Derrick A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i april 2022
Svar fra Jason den 13. apr. 2022
Thank you for rating us highly, Derrick. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Jason

10/10 Fremragende

Warren

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Covid restrictions in the city are to high. Not a hotel problem. But greatly hurts the stay.
Overnattede 23 nætter i marts 2022
Svar fra Ammy den 4. apr. 2022
Hi, Warren! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Udmærket

Mogens

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was ok, little rom and toilet but clean. But the area around was not so nice. But the hotel has also fitness rom and a nice pool so all was ok.
Overnattede 1 nat i marts 2022
Svar fra Cheshta den 25. mar. 2022
Thank you so much for the positive rating, Mogens! Be assured, we will surely work on your feedback and ensure better services in the future. Regards, Ivy

8/10 Udmærket

YU, Setagaya

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
禁煙なのは理解できるがお酒を持ち込まないでと言うのはちょいきつい
Overnattede 1 nat i marts 2022
Svar fra Jackson den 22. mar. 2022
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Jackson

10/10 Fremragende

Raja Azfar

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were super accomodating and it's a great place for the price.
Overnattede 1 nat i marts 2022
Svar fra Ammy den 12. mar. 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 1 nat i januar 2022
Svar fra Jane den 23. feb. 2022
We appreciate your positive rating, We do take pride to serve our guests an amazing experience. Regards, Jane!

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring
Overnattede 1 nat i december 2021
Svar fra Ammy den 12. dec. 2021
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Amelia.

6/10 Okay

anicia

Synes ikke om: Værelsets komfort
My mother just got out today after 5 days she was quarantine as soon as she landed Philippines, the room did not a have tv, the window is so small, she was miserable we understand she can't come out and no visitor, but not having tv in room, even though she requested it a few times
Overnattede 4 nætter i november 2021
Svar fra Ammy den 17. nov. 2021
Hi, Anicia! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

8/10 Udmærket

Sherlaine

Synes godt om: Rengøring
Overnattede 4 nætter i oktober 2021
Svar fra Cheshta den 8. nov. 2021
Hi, Sherlaine! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Ivy

8/10 Udmærket

Lorenzo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2021
Svar fra Ammy den 4. nov. 2021
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Udmærket

mchale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2021

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
NOT A SAFE PLACE TO STAY!!! worst hotel i've ever been, we stayed in your hotel last July 08,2021, di namin enexpect na magiging worst ang stay namin sa hotel na yan, we are very dissapointed sa security ng area,regarding sa parking ng area, yes wala kayong parking and "PARK ON YOUR OWN RISK" yes pero kayo ang taga jan eh kaya naniwala kmi na okay lang ipark dun and the staff didn't advice us na ganon pala mga tao jan sa area na yan di nmn sa kanila kalsada jan pero bat ganon? kayo na mismong staff sa hotel alam nyo kng may nag papark sa area na yan pero mismo yung guard nag vouch na okay lang daw mag park dun kasi wala nmn daw nag papark, by the way we are from Samar came to Manila to pick up the brand new car that we purchased from toyota so bagong bago, syempre kami nmn naniwala sa guard na okay lang mag park sa area na sinabi nya. sa gilid lang pinark ang sasakyan which is kitang kita lang ni guard so ano yung habang ginagasgasan yung buong kotse is wala lang? ano yun tulog si guard? or pinabayaan lang? kahit wala kayong parking guest pa rin kami. you can't blame us na mgalit or ma feel bad kasi pinaghirapan namin na kunin yung kotse d nmn tayo tumatae ng pera dba??? tpos ganon lang? walang Malasakit? my major concern is the safety of your tenants and guest. ipaglaban nyo yang PARK ON YOUR OWN RISK!!!! i am a hotelier too pero d naman ganon ka unprofessional yung mga security namin.Ininsist nyo nlng dapat na sa BGC nlng mag park. kakatakot!!!
Overnattede 1 nat i juli 2021

2/10 Forfærdeligt

Alexis

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The worse hotel in manila
Everywhere plates that your not allowed to smoke. When you ask the guards where the smoking area is, he say just around the corner. Another says in the basement. Then after paying 1000 deposit, a guard start making pictures with his cellphone and then the manager comes to tell you that they keep the 1000 because you're smoking on the wrong place. Wow. Never ever seen. What a rip off, what a bad way to make extra money.
Overnattede 3 nætter i maj 2021
Svar fra Bruce den 23. jun. 2021
Sincere Apologies, Alexis! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Bruce

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and
Overnattede 15 nætter i marts 2021
Svar fra Marie den 11. apr. 2021
Thank you so much for the positive rating, Hope to serve you soon with an amazing stay. Regards, Marie!

2/10 Forfærdeligt

Jahzeel Ann

Synes ikke om: Service og personale
Overnattede 1 nat i juli 2020
Svar fra Nur den 8. aug. 2020
Hi, Jahzeel! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Nur