4/10 Dårligt
Elaine
Rejste med familie
1. jan. 2023
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is clean, it was a bit tricky to get in the door and we totally missed that we needed to check in again by showing our passport to the camera by the door. Kitchen: Great that there was cutlery and plates etc. There were no paper products to wipe anything off. The “dish towel” was a pillow case. The “sponge” that I assume was left for our use in the kitchen was obviously very old and used. I had to hunt through the cupboards to find the housekeeping cleaning products to replace it. No hand sanitizer or any other cleaner except dish soap. The bathroom: This,I feel, was NOT communicated in the hotel ad as being SHARED between 3 ( or more?) rooms. Had I been aware, I would NOT have booked this property. Also clean but no bath mat - a tile floor is slippery when wet. The tub is VERY high and difficult to “climb” into also there is nothing on the bottom of the tub which ,again, is slippery when wet. This could be a liability if there is an injury. The shower works fine when handheld but is impossible to use hands free as it slides down as soon as the water is changed from tub to shower. This means that water sprays EVERYWHERE and gets the floor wet. Again, a liability. Bedroom: Beds were clean Disappointing there is no media (TV, radio etc) of any kind but it was not promised. There are no hooks to hang clothing or towels anywhere.
This was listed as a hotel but it was a converted residence on a housing estate. No private bathroom