Aloha Hans,We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Looking forward to seeing you soon! Mahalo,Marilu P.

Aloha Christina,Thank you for your review. We are happy to hear you loved the view of the mountains on property. We hope to host you again soon. Have a wonderful day.Mahalo,

Aloha Dennis,We appreciate your feedback as it helps us to better serve you. The poolside restaurant is open for breakfast and lunch service Daily and they offer dinner service Thursday-Monday. They have relocated the seating area to the beach front lawn while they complete the renovations. The Royal Lanai is also open for Grab and go breakfast options and Sushi service for dinner. We offer in room dining and a daily buffet breakfast. I apologize as it seems you didn't get to enjoy any of our food and beverage offerings. Although 2 Jacuzzi's are inaccessible at this time, we do have 3 other Jacuzzi's that are open for our guest to enjoy. Our housekeeping services are currently offered every other day, but we are more than happy to schedule daily service for our guest if that is preferred. We do hope you decide to give us another chance to host you after the renovation projects have been completed. Have a wonderful day.Mahalo,

Aloha Stacy,Thank you for staying with us at The Royal Sonesta Kauai and for providing your feedback. We are currently remodeling the poolside restaurant and seating area above the jacuzzies. The projects are necessary and we are sorry the current projects coincided with your most recent visit, we hope it wasn't too much of an inconvenience. We look forward to hosting you once our projects have been completed. Mahalo,

Aloha Ronald,Thank you for taking the time to review your most recent stay and compliment our team members. We really appreciate the feedback. I do apologize about the Resort fee and parking charges, we normally go over those during your check in just in case it wasn't confirmed by your booking site. We hope to host you again soon. Have a beautiful day.Mahalo,

Aloha Michael,Thank your review, we hope you enjoyed your stay and to host you again soon. Have an amazing day.Mahalo,

Aloha Gary,Thank you for your review. I am happy to hear you enjoyed your stay with us at the Royal Sonesta Kauai. We hope to host you again soon.Mahalo,

Aloha Rick,I deeply regret that we did not meet all of your expectations during your recent stay. We do hope we get another chance to host you again after the property projects are completed. Have a wonderful day.Mahalo,

Aloha Chris,Thank you for your review, we appreciate your feedback. We are so sorry we didn't meet your expectations regarding your room and our restaurants. I want to apologize for any inconvenience the remodeling projects on property may have caused. Mahalo,

Aloha Marisela,Thank you for taking time to write such an amazing review. Thank you for recognizing how awesome our team members are, we really appreciate that. We look forward to hosting you again soon.Mahalo,

Aloha Amanda,We appreciate your comments, and are so elated you enjoyed your time on property with us. We hope to host you again soon.Mahalo,Amber Kerisiano

Mahalo for your kind review Timothy. We appreciate it. Should you think of anything else to share please don't hesitate to reach out to us at 808-245-5050 and ask to speak with the manager on duty. We look forward to hosting you again soon. Aloha,Amber Kerisianoamber.kerisiano@sonesta.com

Aloha Angel,We appreciate your review. We look forward to hosting you again soon.Mahalo,Amber Kerisiano

Aloha Chad,Thank you for your feedback. Please come stay with us again soon. Have a great day.Mahalo,Amber Kerisiano

Aloha Glenn,Thank you for you review, please visit us again soon. Mahalo,Amber Kerisiano

Aloha Michael,Thank you for your review, we appreciate your feedback. Kukui's restaurant is still open serving food however, they are working on updating the seating area. We have relocated the seating area temporarily to the beach front lawn. Wine glasses and drinking glasses have not yet made their way back into our rooms, but it is definitely something I can suggest to our leadership teams. We look forward to hosting you once all the projects on property have been completed. Mahalo,

Aloha Lauren,We also think our team members are awesome, thank you for taking your time to shout them out. Please reach out to us should you want to discuss your experience further at (808)245-5050. Mahalo,Amber Kerisianoamber.kerisiano@sonesta.com

Aloha Danielle,We are so happy to hear your stay with Royal Sonesta was excellent. If you have any comments to help us improve please do not hesitate to contact us.We hope to see you on your next trip to Kauai. Mahalo,Marilu P.

Aloha Spencer,I wanted to apologize for your experience regarding navigating the property. We are a smoke free property, I want to apologize for other guest who disregard our policies. I will follow up with the housekeeping team as additional toilet paper is complimentary. However the in room bottled water does have an additional fee of 7 each. I am happy to hear you enjoyed parts of your stay with us. Please reach out to us at (808)245-5050 and ask to speak with the manager on duty should you need any assistance going over your billing or if you would like to discuss any of part of your experience in further detail. We look forward to hearing from you.Mahalo,Amber Kerisianoamber.kerisiano@sonesta.com

Aloha Angelique,Thank you for taking the time to share your experience at the Royal Sonesta Kauai. We are happy to hear you enjoyed your stay. I will definitely pass your suggestions and comments about the coffee bar hours and poolside service on to our food and beverage leadership teams. If there is anything anything else you wish to discuss please reach out to us at (808)245-5050 and ask to speak with the manager on duty. Have a great day.Mahalo,Amber Kerisianoamber.kerisiano@sonesta.com

Aloha John,Thank you for your 5 star rating. We are so pleased that you enjoyed the comfort of the room, location and staff. We hope to welcome you back on future stay on the island.Mahalo,D'Anne A.Front Desk Manager

Aloha Nicole,I apologize for falling short of meeting your expectations. Thank you for staying with us and for your review. Have a great day.Mahalo,

Aloha Gurveer,We appreciate you leaving your rating. I would like to reach out to you to gather some feedback to help us improve. If you have some time to talk please call us at (808) 245-5050. We look forward to hearing from you.Mahalo,D'Anne A.

Aloha Justin,We hope you enjoyed your time here on the island. If you have some time to discuss about the recent stay you had. If there is any questions please do not hesitate to contact me at (808) 245-5050.Hope to speak to you at your earliest convenience.Mahalo,D'Anne AFront Desk Manager

Aloha Joseph,That is great to hear and we appreciate the time you took rating the resort. We look forward to welcoming you back to the island of Kaua'i.Mahalo,D'Anne AFront Desk Manager

Aloha Kathryn,We are glad that you loved the grounds and what it offered. We hope it offered you a piece of our lush island greenery. We can't wait to see you again in the future!Mahalo,D'Anne A.Front Desk Manager

Aloha Cynthia,We appreciate you sharing and commenting on our ground/amenities. We are giving the restaurant a new facelift to further enhance your experience here. We hope to see you again to see the outcome of the restaurant! Mahalo,D'Anne A.Front Desk Manager

Aloha Shaun,Thank for the 5 star rating! We hope you had a wonderful time here at the Royal Sonesta Kauai resort. We hope to welcome you back in the future!Mahalo,D'Anne A.Front Desk Manager

Aloha Alberto,Thank you for your kind review. We are elated to hear you had a good time at the Royal Sonesta Kauai. If there is anything else you would like to share about your stay please don't hesitate to reach out to us.Mahalo,Amber Kerisianoamber.kerisiano@sonesta.com

Aloha Elsye,Thank you for choosing to stay with us. We are so happy you enjoyed all the dining options and amenities we have to offer.Hope to see you soon on your next island escape.

Aloha Lauren, We are so happy the staff was an over all highlight on your trip. We hope you enjoyed your stay with us.Hope to see you on your next island escape. Mahalo, Marilu Palomares

Aloha Erin, We are so happy you had a great time on our property. And the location was convenient for you. If there is any areas we can improve on please do not be afraid to reach out. Hope to see you on your next trip to Kauai.

Aloha Mary,Thank you for taking the time to share your recent experience here at The Royal Sonesta Kaua'i Resort. We are glad that our location met your needs and it being a short distance to the airport. We would love to see again in the future!Mahalo,D'Anne A.Front Desk Manager

Aloha Blake,Thank you for sharing this honest feedback. We apologize for not meeting your expectations. If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach out to us at (808) 245-5050.Mahalo,D'Anne A.Front Desk Manager

Aloha Miroslava,Thank you for taking the time to share your experience about your recent stay. We appreciate the feedback you shared to help us improve to better serve our guests.If you have any additional concerns or questions please do not hesitate to contact us.Mahalo,D'Anne A.Front Desk Manager

Aloha Dennis, I apologize for your disappointment in navigating the property. If you would like to discuss this matter further please reach out to myself or one of my colleagues at (808)245-5050 & ask to speak with the manager on duty. Have a beautiful day. Mahalo,Amber Kerisianoamber.kerisiano@sonesta.com

Aloha Ravi,Thank you for sharing this positive review. We are so pleased to hear you found our resort to your liking. We look forward to welcoming you back again soon. Mahalo,D'Anne A.Front Desk Manager

Aloha Chris,Thank you for taking a moment to share your experience about your stay here with us. We are so pleased tohear you found our resort to your liking. We look forward to welcoming you back again soon. Mahalo,D'Anne A.Front Desk Manager

Aloha Kaela,We are so happy you enjoyed your stay with us as well as Kalapaki Beach.Hope to see you on your next trip. Mahalo,Marilu P.

Aloha Roger,We are so happy to hear you enjoyed your stay with us. And enjoyed our beautiful grounds. Hope to see you soon on your next trip.Mahalo,Marilu P.

Aloha Ronald,We are so happy to hear you enjoyed your stay with us. If there is anything we can improve on please reach out to us. Hope to see you soon on your next trip to Kauai.

Aloha Howard,Thank you for taking the time to share your feedback regarding your experience with Royal Sonesta Kaua'i Resort Lihue. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding the age of the property. We are currently renovating onsite to remedy that. In the meantime, if you would like to get in touch to discuss this further, you may reach me at my contact information below. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Amber Kerisianoamber.kerisiano@sonesta.com

Aloha Donald,Thank for sharing your feedback about your recent stay here at The Royal Sonesta Kaua'i Resort. We are glad to here you enjoyed our pool. We hope to see you again!

Aloha Gladys Alice,We appreciate the time you took to leave a review. We hope you enjoyed your time here. We hope to see you again.Mahalo,D'Anne A.Front Desk Manager

Aloha Jodi,Thank you for taking the time to share your feedback with us about your recent stay here at the resort. If you have any questions or feedback to help us improve please do not hesitate to contact us.Mahalo,D'Anne A.Front Desk Manager

Aloha Breanne,Thank you for taking the time to leave your review. We hope you had a great time at the property and lots of fun around the island. We hope to see again!Mahalo,D'Anne A.Front Desk Manager

Aloha Evan,Thank you for your 5 star rating. We hope enjoyed your time here at the resort and on the island. We hope to see you again!Mahalo,D'Anne A.Front Desk Manager