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Anmeldelser af Five to Five Hotel

3 out of 5
Five to Five Hotel
KG 213 Street, Kigali, Kigali International Airport

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 84 af i alt 125 anmeldelser" "
Bedømmelse på 8 − Udmærket. 30 af i alt 125 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 125 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 125 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 125 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2022

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderfull stay at “five to five Kigali”
Super service, would recommend it to anyone going to Kigali. Stayed there two separate times, it was clean, well furnished and with wonderfully helpful staff, good breakfast and coffey. Prices are low comparing to the service and comfort. I would chose it anytime ❤️
Overnattede 1 nat i februar 2019
Svar fra Clement HAGUMINSHUTI den 12. mar. 2020
Dear Anne, Impeccable review, indeed! We are proud to hear that you will recommend Five to Five Hotel to anyone going to Kigali due to our super service. We particularly thank you for mentioning that Five to Five Hotel prices are low compared to the service and comfort. We also appreciate your notes on our clean rooms & well furnished, professional staff, good breakfast and coffee. We thank you again for your time to send this wonderful review. We look forward to welcoming you again at Five to Five Hotel on your next business trip to Rwanda. Best regards,

8/10 Udmærket

Doxiades

Synes godt om: Rengøring, service og personale
Shower and bathroom need updates
Overnattede 1 nat i maj 2024

10/10 Fremragende

Josef

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Five to Five Hotel is a great place to stay. The staff is kind and courteous. The rooms are clean and convenient. The dining was spectacular and the patio area was safe, quiet, and and very beautiful. I will stay there on my future visits.
Overnattede 7 nætter i marts 2024

2/10 Forfærdeligt

Madjula

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As soon as I arrived, people at the front desk were asleep. The rooms were old and dated. The showers didn’t even have hot water. The hotel is overall terrible and would not return. I only stayed for one night and that was more than enough. Would not recommend
Overnattede 1 nat i maj 2024
Svar fra Five To Five Hotel den 20. maj 2024
Dear Madjula,Greetings from Five To Five Hotet.We are very sorry for unpleasant experience you had for your stay at Five To Five Hotel.Usually, We provide outstanding service to our guests so that they always have the best experience for their stay at Five To Five Hotel.We are very delight to take care of all the details from your feedback into considerations so that we will always achieve our goal of Customer Satisfaction.We will be happy to welcome you again at Five To Five Hotel.Best RegardsCustomer ServiceFive To Five Hotel

10/10 Fremragende

William, Delafield

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very profesional and helpful. They picked us up from the airport after a very late arrival. They were veryy good at communicating and making sure our needs were met.
Overnattede 1 nat i februar 2024

6/10 Okay

Ronald

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Property is convenient to airport and a few eating places. Restaurant is good and free breakfast is nice. Water supply is there but no pressure. The BED is so HARD I am still hurting several days after leaving. Staff was very kind and gracious.
Overnattede 3 nætter i april 2024

10/10 Fremragende

ellyn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff. One would have thought I was the Queen..hot towel in the restaurant before a glass of wine. Every night.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Mikhail

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place to stay
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Volker

Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
EXCELLENT SERVICE
Overnattede 1 nat i februar 2024

10/10 Fremragende

ROLAND

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are always welcoming and very helpful. The breakfast is very good. The rooms are good. Food is available 24/7. It is a great place to stay at having just arrived at the airport. The dining area is good. But the hotel lacks a lounge where you can just sit and relax if you stay more than one night.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Olabisi O.

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really cool
The food was really good and the trip to the airport was great
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Bruce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Bee

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024

6/10 Okay

Verificeret rejsende

Indifferent
Not nice
Overnattede 1 nat i januar 2024

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have been here more than once and the service is second to none.
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Sarah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Jonathan

Overnattede 3 nætter i december 2023
Svar fra Five To Five Hotel den 15. dec. 2023
Dear Jonathan,Thank you so much for your wonderful feedbackWe will be happy to welcome you again at Five To Five HotelBest RegardsRobert

8/10 Udmærket

Kristine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant, reasonably priced hotel
Good location from the airport. Responsive staff. Room was fine and air conditioning worked well. Not fancy but had all amenities. Restaurants nearby.
Overnattede 1 nat i november 2023
Svar fra Five To Five Hotel den 29. nov. 2023
Dear Kristine,Thank you so much for your great feedback,Thank you for highlighting that Five To Five Hotel has a good location from the airport and Responsive Staff.We are very delightful that Five To Five Hotel room was fine and air conditioning worked wellThank you for highlighting that Five to Five Hotel is not fancy but had all amenities and Restaurants nearby.We will be happy to welcome you again at Five To Five HotelBest RegardsRobert

10/10 Fremragende

Melvyn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely environment
Overnattede 4 nætter i november 2023
Svar fra Five To Five Hotel den 18. nov. 2023
Dear Melvyn,Thank you so much for your great feedbackThank you for highlighting that Five To Five Hotel is a lovely environmentWe will be happy to welcome you again at Five To Five HotelBest RegardsRobert

8/10 Udmærket

Karl

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient to airport with free shuttle. Breakfast was excellent.
Overnattede 1 nat i november 2023
Svar fra Five To Five Hotel den 18. nov. 2023
Dear Karl,Thank you so much for your great feedback,Thank you for highlighting that Five To Five Hotel has a convenient to airport with free shuttle.Thank you for your great feedback about that Breakfast was excellentWe will be happy to welcome you again at Five To Five HotelBest RegardsRobert

10/10 Fremragende

Julien

Overnattede 4 nætter i oktober 2023
Svar fra Five To Five Hotel den 16. okt. 2023
Dear Estimated Guest Julien,Thank you so much for your great feedbackWe are very happy that you had a great stay with usWe will be happy to welcome you again at Five To Five HotelBest RegardsRobert

10/10 Fremragende

MOSES

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Five To Five Hotel den 12. okt. 2023
Dear Moses,Thank you so much for your great feedbackWe will be happy to welcome you again at Five To Five HotelBest regardsRobert

10/10 Fremragende

Salvatore

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not very far very from the airport and has a shuttle bus to pick you up from the airport
Overnattede 1 nat i september 2023
Svar fra Five To Five Hotel den 4. okt. 2023
Dear Estimated guest,Thank you so much for your great feedbackThank you for highlighting that Five To Five Hotel is not very far from the airport and Five To Five Hotel has a shuttle bus to pick you up from the airportWe will be happy to welcome you again at Five To Five HotelBest regardsRobert

10/10 Fremragende

Jean-claude

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Five To Five Hotel den 30. jun. 2023
Dear Jean Claude,Thank you for great feedbackWe will be happy to welcome you again at Five To Five HotelBest regardsRobert

10/10 Fremragende

Jeffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best hotel in Rwanda
Best Hotel in Rwanda User Make this review sound better and more concise " We stayed at the Five to Five hotel. I want to give this the highest number of stars as possible. We have stayed at several hotels while in Rwanda, but this one was the best. They provided us with outstanding customer service, 5 star hotel assistance and the hotel rooms were immaculate. The food, breakfast and Dinner, was better than any restaurant we have been to. We stayed in room 212 which was cleaned everytime we would leave for the day. I am so pleased to have stayed in this hotel. All the staff were perfectly accommodating. I would recommend anyone coming from America to stay at this hotel. It is priced very well for everything you get." ChatGPT We had the pleasure of staying at the Five to Five hotel during our time in Rwanda, and it truly exceeded our expectations. This hotel deserves the highest rating possible. Having stayed at several hotels in the area, we can confidently say that Five to Five stands out as the best. The level of customer service was exceptional, with staff going above and beyond to ensure our comfort. The hotel provided top-notch assistance, creating a truly luxurious experience. The rooms were impeccably clean and well-maintained, and we especially appreciated the attention to detail in room 212, which was serviced daily. The culinary experience at Five to Five surpassed any restaurant we have visited. Both breakfast and dinner were delightful, offering a range of del
Overnattede 2 nætter i juni 2023
Svar fra Five To Five Hotel den 23. jun. 2023
Dear Jeffrey,Thank you so much for your great Feedback We are very glad that you enjoyed your stay at Five To Five HotelWe will be happy to welcome you in the future at Five To Five Hotel.Best regardsRobert

10/10 Fremragende

Rocci

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Everything and everyone was awesome!!
Overnattede 1 nat i juni 2023
Svar fra Five To Five Hotel den 5. jun. 2023
Dear Rocci,Thank you so much for your great feedback,we very happy that everything and everyone was awesomeBest regardsRobert

10/10 Fremragende

Jozef

Overnattede 1 nat i maj 2023
Svar fra Five To Five Hotel den 11. maj 2023
Dear Jozef,Thank you so much for your great feedbackIt will be our pleasure to welcome you again at Five To Five HotelBest regardsRobert

8/10 Udmærket

Karim

Forretningsrejsende
Synes godt om: Rengøring, service og personale
the hotel provided transportation from and to the airport, the staff was very nice
Overnattede 2 nætter i maj 2023
Svar fra Five To Five Hotel den 8. maj 2023
Dear Karim,Thank you so much for your great feedback,Thank you for highlighting that the hotel provided transportation from and to the airport.Thank you for your great review about that the staff was very nice.We will be happy to welcome you again at Five To Five HotelBest regardsRobert

10/10 Fremragende

Ronald

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Been here a few times and enjoyed. Great staff. Good internet and breakfast.
Overnattede 6 nætter i april 2023
Svar fra Five To Five Hotel den 30. apr. 2023
Dear Ronald,Thank you so much for your great feedback,we are very glad that you enjoyed your stay at Five To Five HotelThank you for highlighting that we have great staff, good internet and good breakfastit will be our pleasure to host you again at Five To Five HotelWith regardsRobert

10/10 Fremragende

Jozef

Overnattede 1 nat i april 2023
Svar fra Five To Five Hotel den 28. apr. 2023
Dear estimated guest Thank you so much for your great review

8/10 Udmærket

Anguyo

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hot towel and cold drink, very nice and friendly staff. Need floor towels in the bathrooms!
Overnattede 1 nat i april 2023
Svar fra Five To Five Hotel den 28. apr. 2023
Dear Anguyo Thank you for your feedback,our team have made effort and now all bathrooms have floor towelsit will be our pleasure to welcome you back at Five To Five HotelregardsRobert

8/10 Udmærket

Al

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value good people.
Overnattede 4 nætter i marts 2023
Svar fra Five To Five Hotel den 28. apr. 2023
Dear estimated guest,Thank you for your great feedbackregardsRobert

8/10 Udmærket

Jean-Baptiste

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sympa
Merci à l'équipe de l'hôtel 5/5 ! Accueil sympa, petit déj et transfert gratuit pour l'aéroport, emplacement proche de la gare de La Remera, beaucoup de commerces.
Overnattede 2 nætter i marts 2023
Svar fra Five To Five Hotel den 28. apr. 2023
Dear Jean Baptiste, Thank you for your great feedback we are very happy that you enjoyed every moment at Five To Five Hotelwe will be very happy to welcome back at Five To Five HotelBest regardsRobert

10/10 Fremragende

Gabriel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The best is the personnel
Overnattede 1 nat i marts 2023
Svar fra Five To Five Hotel den 28. apr. 2023
Hello Gabriel,Thank you so much for your great reviewBest regardsRobert

8/10 Udmærket

Peter

Synes godt om: Service og personale
Overnattede 1 nat i marts 2023
Svar fra Five To Five Hotel den 28. apr. 2023
Hello Peter,Thank you for your great feedbackwe are really glad that you enjoyed staying with usit will be our pleasure to welcome you back at Five To Five HotelBest regardsRobert

10/10 Fremragende

anthony

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very comfortable and it had excellent internet service. I was able to work without interruption all day!
Overnattede 3 nætter i februar 2023
Svar fra Five To Five Hotel den 27. feb. 2023
Dear Anthony Thank you so much for great feedback,it will be our pleasure to welcome back at Five To Five Hotel

6/10 Okay

Katie

It was okay
Overnattede 2 nætter i februar 2023

4/10 Dårligt

Jonnie

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We picked this place because it had decent reviews and was very close to the airport but sadly the noise from outside was so loud we could barely sleep even after changing rooms . Not to mention we saw 2 different prostitute situations happening in the hotel which made it very uncomfortable to sleep without being completely disgusted. Great for a cheap night close to the airport if you don’t mind the things I mentioned. The staff was all very friendly though!!!
Overnattede 1 nat i februar 2023

10/10 Fremragende

Zubairu

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice hotel to stay
Overnattede 3 nætter i januar 2023
Svar fra Five To Five Hotel den 22. jan. 2023
Dear Zubairu,Thank you for your good feedback about Five To Five Hotel service.Best regardsRobert

10/10 Fremragende

Malcolm, Manchester

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing staff we met us from the airport in the middle of the night. Attentive to our needs, rooms spacious, clean with useful provisions
Svar fra Five To Five Hotel den 14. jan. 2023
Dear Malcolm,Thank you for your feedback,thank you for good comment on our amazingly helpful staff and thank you for good comment on how attentive we are to your needs and we are really grad for good comment on our clean beautifully room.You are always welcome to Five To Five HotelBest regardsRobert

10/10 Fremragende

ROLAND

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My third visit and I will come again
Overnattede 1 nat i januar 2023
Svar fra Five To Five Hotel den 22. jan. 2023
Dear Roland Thank you for your good review

8/10 Udmærket

Jacqueline, Rocklin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The staff and service is excellent. The rooms could use some improvements. However, still worth the stay and definitely returning if I visit Rwanda again. It was like a home away from home.
Svar fra Five To Five Hotel den 22. jan. 2023
Dear Jacqueline,Thank you for good review.you are always welcome to Five To Five Hotel

6/10 Okay

David, Simpsonville

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was great., Welcomed with a nice glass of passion fruit juice. But nearby, seemingly right outside my window, which I could not completely close, there was a lot of loud talking until about 4 am. Terrible sleep. Perhaps there is a quiet side?
Overnattede 1 nat i december 2022
Svar fra Five To Five Hotel den 22. jan. 2023
Dear David,Thank you for your Good Feedback about our staff,we are very sorry for that inconvenient situation we will correct about loud talking.Best regardsRobert

10/10 Fremragende

George

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and comfortable

6/10 Okay

Kingsley

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This property needs a renovation; lots of things are old and getting rusty; breakfast options are limited; staff are overstretched; they are certainly doing their best but for the price they charge they need to offer a premium service.
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Maal Maker

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is Excellent. Love the place so much
Overnattede 3 nætter i oktober 2022

10/10 Fremragende

George

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice service
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Tafirenyika

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very attentive and helpful. The 24/7 room service/kitchen was great too - a full menu of food options available to order at anytime. I had a very late arrival and check-in but was able to order a complete dinner cooked from scratch. I will be back to this hotel!
Overnattede 2 nætter i september 2022