Hoteller nær Jaguar Udsigtspunkt Tulum

"The rooms are large and comfortable, and the courtyard is genuinely lovely — there’s a lot of potential here. Unfortunately, the overall experience falls short of what the property could be. Staffing is very limited, and service suffers as a result. The rooftop pool in particular feels like a missed opportunity: it’s virtually impossible to get a drink, and the area itself has clearly seen better days. Breakfast is extremely basic — honestly closer to a Holiday Inn level than what you’d expect from a hotel like this. The free bicycles are, regrettably, among the worst we’ve encountered in Tulum. With a bit more attention, investment, and presence on the service side, this could be a very good hotel. As it stands, it feels neglected, which is a shame given how much it has going for it."

"This will be a “love/hate” rating The staff was very friend and solved issues. But had to make them aware of upgrade. And the upgrade did not feel like an upgrade. See attached picture. A old jacuzzi and “backyard” with nothing (see picture). Breakfast came with the booking but we also had to remind the staff about this. The hotel itself is nice "

"Fint hotel"

"We loved our stay at Mi Amor - it’s in the national park, and we thoroughly enjoyed exploring and then relaxing at the hotel. The food is amazing and the atmosphere is just very relaxing. The beds are so comfy, you’ll have a great sleep :) "