Pensionater i Hessen

"Super lækkert hotel, fantastisk service og meget lækkert mad, flot og rent personalet var meget professionelt. Kommer helt sikkert igen."

"Super lækkert "

"Prisen taget i betragtning fremstod hotellet som slidt. Revner i loftet på værelset, vandhane i dårlig stand på badeværelset og ingen skraldespand på værelset og ej heller bortfjernelse af affald i forbindelse med rengøring der ikke bestod af meget mere end at sengen var delvist redt"

"Fint hotel med god beliggenhed, dog lidt svært at finde"

"Godt hotel og god morgenmadsbuffet."

"Fint ophold. Hotellet ligger dog i et noget belastet område ved hovedbanegården i Frankfurt. "

"God beliggenhed, generelt fine værelser og god mad."

"Bad rooms, I booked a large room, but it was standard size compared to other hotels. The bathroom and toilet are in the corner of the room only separated by a glass wall. Service non-exsistent. You have to check in yourself on an "iPad" in the bar. There was an error so the staff (the bartender) had to be contacted. I had to wait for the bartender who was making drinks, the error was fixed and then I had to continue myself at the "ipad", he did not finish the proces. They say that this is a smart feature, so that they are able to help you with other things. The only think it helps is saving staff costs. They say they are "rethinking" the whole concept of a hotel - but their concept already exsists, it's called a HOSTEL. On top of all this I had to wait a LONG time for the elevator up to the 6th floor where the bar was located (and "check-in") the same when I went down to the room. The style of the rooms seems to be supposed to be a smart industrial look, but it just looks tacky. The view was into a courtyard and noise from the hallway could clearly be heard in the room. I now see that they respond most negative reviews with "hello sunshine" and without really taking responsibility for anything. I would NOT reccomend Ruby Louise. "

"Morgenmad rum var meget koldt, det var som at sidde i en vinterstorm. De vidste det godt, men kunne efter sigende ikke løse det tekniske problem, der var årsagen. Det er simpelthen ikke godt nok. Alt andet var fint!"