While Riad Myra is architecturally stunning as most riads in the medina are, the praise stops there. When we checked in, we were taken to the only room on the third floor, which may once have been a maid's quarters and seemed to be the only room that did not have a view of the beautiful courtyard. When I inquired if we could pay extra to have one of the lovely room on the second floor, I was told they were all booked even though the doors on 2 rooms were left open at night and we could see they were empty. For laundry service, they charge appx. $4 per shirt. I was told alternatively that I could drop my laundry at the laundromat down the block and it would be much cheaper. Unfortunately, the laundromat was still closed at 10am when I left with my guide for our tour. My guide suggested that Ibrahim could drop off the laundry when it opened as a courtesy (for which I would have tipped). He responded that it wasn't the hotel's responsibility but would take it as a courtesy. When I returned he told me he took it and they were closed. I found out from my guide later that he lied, the laundromat was open and he never bothered to take it. Worse, he did not smile at us even once during our stay and looked sullen and put out by us. We went to the roof at night to see the view and found workmen who were renovating it bathing in a fountain because they were apparently living there while it was under construction!! I heard scraping chairs above my room all night. There must be better!