Feriehuse i Felipe Carrillo Puerto

"Room, beacharea, restaurant, the staff. Most of it has to go through WhatsApp."

"Nice location "

"Gennemsnitligt"

"The rooms are large and comfortable, and the courtyard is genuinely lovely — there’s a lot of potential here. Unfortunately, the overall experience falls short of what the property could be. Staffing is very limited, and service suffers as a result. The rooftop pool in particular feels like a missed opportunity: it’s virtually impossible to get a drink, and the area itself has clearly seen better days. Breakfast is extremely basic — honestly closer to a Holiday Inn level than what you’d expect from a hotel like this. The free bicycles are, regrettably, among the worst we’ve encountered in Tulum. With a bit more attention, investment, and presence on the service side, this could be a very good hotel. As it stands, it feels neglected, which is a shame given how much it has going for it."

"This will be a “love/hate” rating The staff was very friend and solved issues. But had to make them aware of upgrade. And the upgrade did not feel like an upgrade. See attached picture. A old jacuzzi and “backyard” with nothing (see picture). Breakfast came with the booking but we also had to remind the staff about this. The hotel itself is nice "

"Fint hotel"

"De vil have service charge for alt Hotellet er som så ganske ude mærket, men der er en grund til at det ikke koster mere end det gør. Uanset hvad man skal have og hvor så skal der betales service charge. Vi kom til at tabe et af de 2 glas der var på værelset som desværre gik i stykker, det blev aldrig erstattet med et nyt og vi skulle betale for det ved udcheckning og ved siden af det så mente de at der var kommet en plet på et håndklæde og det ville de også have vi skulle betale for. "

"Excellent hotel. Very nice Cenote. "