Covent Garden – Marriott Hotels & Resorts i Covent Garden, London

"The Tower Hotel At check-in, the focus seemed to be on selling early check-in for £30 per person rather than welcoming guests or informing us about the hotel facilities. We were initially given a room that did not match the photos we booked from. The only reason we chose this hotel was for the Tower Bridge view. After complaining, we were moved to a suite with only a partial bridge view and a view of the hotel roof. The suite was large but extremely worn. Walls and woodwork need repainting, furniture is heavily used, cabinet doors stick or are falling off, lamps hang crooked or do not work, and both TVs are improperly installed. The kitchen has no pots or pans, the minibar selection is minimal, and the refrigerator did not work. Water pressure is very low, the mixer tap is defective, and the shower rail is loose. There are no modern power or USB outlets, but there are still fax and modem sockets in the wall. A technician could not fix the dripping tap, and housekeeping unlocked the door and entered the room simply to ask if we had checked in that day. A manager acknowledged the hotel is in need of renovation. We were given a working refrigerator and promised vouchers for dinner and £50 per person for drinks. However, when we dined, we were told the allowance was only £70–80 total, and we still had to pay the remaining £21.92 (including a 13.5% service charge) on a £101.92 bill — despite paying £300 per night for the stay. Based on this experience, I would not recommend"

"Dårlig bartender Dårligt lille værelse- ingen dør til badeværelset "

"Meget fint og centralt hotel. En anelse lydt ud til gangen og gaden dog."

"Vi nød opholdet i dette fine moderne hotel i et skønt fredeligt og smukt område. Lækre senge, og håndklæder. Personalet hjalp os da vi manglede en adapter. Vi vil meget gerne komme igen. Tak til Shafrat og de to unge damer, som var der de dage vi var der. Fire dage i alt "

"Alt var bare OK Famtastisk value4money"

"Virkelig fin Morgenmad, yderst børnevenligt og masser af karakterer der render rundt klædt ud og vil snakke med børnene - helt igennem fantastisk"

"Meget venligt og imødekommende personale. God service."

"Lige rigtig centralt i et pænt og roligt kvarter. Det er et stort hotel det er populært. Morgenmadsrestauranten er som regel helt proppet af mennesker, men maden er ok. Personalet er søde men virker stressede og trætte. Vi var der i påsken. "

"Dejligt, men lidt crowded hotel, med god beliggenhed og meget lille værelser i forhold til prisen."