Overnatningsstedets facade – aften/nat

Anmeldelser af Hotel Alexandra

4 out of 5
Hotel Alexandra
H.C. Andersens Boulevard 8, Copenhagen

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 531 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 350 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 78 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 1000 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Yutaka

Forretningsrejsende
Overnattede 3 nætter i februar 2024
Svar fra Melina Musa den 15. feb. 2024
Dear Yutaka, We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would appreciate any specific details you can provide about what aspects of your stay didn't meet your satisfaction. We're committed to improving and ensuring that all our guests have a positive experience, so please don't hesitate to reach out with any further comments or concerns. Thank you for sharing your feedback with us.All the bestMelina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold
Dejligt hotel - altid mit første valg når jeg skal overnatte i København
Overnattede 1 nat i februar 2024
Svar fra Melina Musa den 5. feb. 2024
Dear Marianne, Thank you for your kind words! We're thrilled to hear that our hotel is always your first choice when staying in Copenhagen. We strive to provide a welcoming and comfortable experience for all our guests, and we're delighted that you continue to choose us for your accommodations. We look forward to welcoming you back again soon!All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

4/10 Dårligt

Mariah Rothmann

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Ikke godt hotel når tingene ikke virker
Hyggeligt lille hotel med en fantastisk placering. Dog virkede varmen slet ikke på vores værelse, så der var isne koldt, det var ikke sjovt ikke fryse en helt nat !!!!! Der kom stort set ikke noget vand ud af bruseren så vi kunne ikke gå i bad, sæbebehilderen virkede heller ikke - så ikke et sted vi kommer igen
Overnattede 1 nat i januar 2024
Svar fra Melina Musa den 29. jan. 2024
Dear Mariah, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay at our hotel.We deeply regret that the heating in your room was not functioning properly, resulting in discomfort due to the cold temperatures. Additionally, we apologize for the issues with the water pressure in the shower and the malfunctioning soap dispenser. Please know that these issues do not reflect the high standards of service and comfort that we strive to provide to our guests.We have addressed these concerns with our maintenance team to ensure that they are promptly resolved. Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective action to enhance the overall guest experience.We understand your disappointment and hope that you will give us another opportunity to exceed your expectations on a future visit. Please feel free to contact us directly if you would like to discuss your experience further or if there is anything we can do to make amends.Thank you for bringing these matters to our attention, and we hope to welcome you back for a more enjoyable stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

4/10 Dårligt

Morten

Synes ikke om: Værelsets komfort
Middelmådig standard til høj pris
Ok indtjekning, meget lille værelse. Badevandet var uden tryk, så der ikke kunne vaskes hår og afløbet var tilstoppet. AC virkede ikke og var ikke tilsluttet.
Overnattede 1 nat i januar 2024
Svar fra Melina Musa den 22. jan. 2024
Dear Morten, Thank you for sharing your experience with us. I sincerely apologize for the inconveniences you encountered during your stay. Your feedback is crucial in helping us address and rectify these issues.I assure you that we will promptly attend to the technical problems and deficiencies you mentioned, including the small room, low water pressure, clogged drain, and the non-functioning air conditioning. Our goal is to ensure that our guests have a comfortable and pleasant stay, and your comments will guide us in making necessary improvements.We appreciate your understanding and the opportunity to make things right. If you decide to stay with us again in the future, we are committed to providing you with an improved experience.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Tanja Zofia

Overnattede 1 nat i januar 2024
Svar fra Melina Musa den 18. jan. 2024
Dear Tanja, Thank you for the outstanding rating of 10 out of 10! We're thrilled to know that your experience with us was exceptional, and we sincerely appreciate your positive feedback.It's our continuous aim to provide top-notch service and create memorable stays for our guests. Your perfect score is a great motivation for our team, and we are grateful for your support.Should your travels bring you back our way, we look forward to the opportunity of welcoming you again and ensuring another fantastic stay.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

6/10 Okay

Susanne

Overnattede 1 nat i januar 2024
Svar fra Melina Musa den 9. jan. 2024
Dear Susanne, Thank you for your feedback. We apologize for any inconveniences you experienced. We're working to address the issues you raised and hope to provide an improved experience in the future. Your comments are valuable to us, and we appreciate your understanding. If you have further feedback or suggestions, feel free to share. We look forward to the possibility of welcoming you back for a better stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Fremragende

Henrik

Overnattede 1 nat i december 2023
Svar fra Melina Musa den 26. dec. 2023
Dear Henrik, Thank you for giving us a perfect score of 10 out of 10! We're thrilled to hear that you had a wonderful experience during your stay at Hotel Alexandra.If there are any specific aspects of your visit that you particularly enjoyed or if there's anything we can do to enhance your future stays, please feel free to share your thoughts. We appreciate your positive rating and look forward to welcoming you back for another fantastic stay.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Kurt K.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfekt beliggende ved Rådhuspladsen.
Som sædvanligt et godt ophold på Hotel Alexandra. Et perfekt sted at bo til en overnatning, hotellet er centralt placeret ved Rådhuspladsen, og er et godt udgangspunkt for besøg i Tivoli og gågaden.
Overnattede 1 nat i december 2023
Svar fra Melina Musa den 26. dec. 2023
Dear Kurt, Thank you for choosing Hotel Alexandra for your recent stay. We're delighted to hear that you had another great experience with us. It's wonderful to know that you find our hotel to be a perfect place for an overnight stay, centrally located at City Hall Square, and a convenient starting point for visits to Tivoli and the pedestrian area.If there's anything specific you'd like to share or if there are preferences you have for your future visits, please feel free to let us know. We appreciate your continued patronage and look forward to welcoming you back for another pleasant stay.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
God service, men dårlig lugt på værelset.
Fik super service i forbindelse med mulighed for tidlig indtjekning, da jeg først skulle bruge værelset sent ude på aftenen efter julefrokost. Da vi kom til værelset om natten var der simpelthen så meget stank fra kloaken/afløb, ikke lige det man havde brug for når man kom hjem fra en julefrokost, det gjorde man ikke rigtig havde lyst til at opholde sig på værelset. Til den pris havde man forventet at der var styr på den slags.
Overnattede 1 nat i december 2023
Svar fra Melina Musa den 26. dec. 2023
Dear Guest, Thank you for bringing your experience to our attention. We're pleased to hear that you received excellent service in connection with the possibility of early check-in, accommodating your late-night arrival after a Christmas party.However, we sincerely apologize for the unpleasant odor from the sewer/drain in your room. This is certainly not the experience we aim to provide, especially after a festive event like a Christmas party. We understand the importance of a comfortable and enjoyable stay, and we regret that we fell short of your expectations.Please know that we take your feedback seriously, and we will investigate the issue to ensure it is addressed promptly. We appreciate your understanding, and if there's anything specific you'd like to share or if there are preferences you have for your future visits, please feel free to let us know.We value your patronage and hope to have the opportunity to welcome you back for an improved and more pleasant stay.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Karin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central
Dejlig central beliggenhed , flot hotel , god service , meget rene fine værelser , kommer klart igen .
Overnattede 1 nat i december 2023
Svar fra Melina Musa den 10. dec. 2023
Dear Karin, Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our lovely central location, the beautiful hotel, good service, and the very clean and fine rooms. It's fantastic that you're considering returning.Your feedback is truly appreciated, and we look forward to the pleasure of welcoming you back for another wonderful stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

8/10 Udmærket

Jacob

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig fint hotel - dejligt personale. Får dog kun 4 stjerner på grund af prisen på morgenmaden. Næsten 200 kr for en kop kaffe og et brød..
Overnattede 1 nat i december 2023
Svar fra Melina Musa den 10. dec. 2023
Dear Jacob, Thank you for your positive feedback about our hotel and the compliment regarding our staff. We appreciate your honesty in sharing your concerns about the price of breakfast.Guest feedback is essential to us, and we'll certainly take your comments into consideration as we evaluate our offerings. We strive to provide value for our guests, and your input helps us in our continuous efforts to enhance the overall experience.If there's anything specific you'd like to share or if there are other aspects we can improve upon, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an improved experience in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexndra

10/10 Fremragende

Hanne Vagn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert, centralt beliggende hotel.
Meget central beliggenhed. Hurtig check-in, dejligt værelse/bad. Et dejligt glas vin sidst på eftermiddagen. - complimentary. Skøn indretning m klassiske design-møbler.
Overnattede 1 nat i november 2023
Svar fra Melina Musa den 10. dec. 2023
Dear Hanne, Thank you for sharing your positive experience with us. We're delighted to hear that you enjoyed our very central location, the quick check-in process, and the pleasant room and bathroom. It's great that you appreciated the complimentary glass of wine in the late afternoon and the beautiful interior with classic design furniture.Your feedback is valuable to us, and we appreciate your kind words. If there's anything specific you loved about your stay or any suggestions you have for improvement, feel free to let us know. We look forward to welcoming you back for another enjoyable experience in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Claus

Overnattede 2 nætter i november 2023
Svar fra Melina Musa den 5. dec. 2023
Dear Claus, Thank you for the perfect score of 10 out of 10! We're thrilled to hear that you had such a positive experience during your stay at Hotel Alexandra. If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Flemming B

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Melina Musa den 1. dec. 2023
Dear Flemming, Thank you for the perfect score of 10 out of 10! We're thrilled to hear that you had such a positive experience during your stay at Hotel Alexandra. If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

8/10 Udmærket

Mikkel, Skanderborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Melina Musa den 12. dec. 2023
Dear Mikkel, Thank you for your feedback and the rating of 4 out of 5. We appreciate your input, and if there are specific areas where we can improve or aspects you'd like us to address, please feel free to share. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better experience in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Bo Lyngkilde

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Godt hotel, god beliggenhed, og flink personale.
Overnattede 1 nat i november 2023
Svar fra Melina Musa den 30. nov. 2023
Dear Bo, Thank you for your positive review! We're glad to hear that you enjoyed your stay at our hotel and found the location to be good. It's also heartening to know that you found the staff friendly.We appreciate your feedback, and if there's anything specific you enjoyed about your stay or any suggestions you have for improvement, please feel free to let us know.Thank you for choosing Hotel Alexandra, and we hope to have the opportunity to welcome you back on another occasion.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

8/10 Udmærket

Jannie

Overnattede 2 nætter i november 2023
Svar fra Melina Musa den 14. dec. 2023
Dear Jannie, Thank you for taking the time to provide your rating. We appreciate your feedback. If there are specific areas where we can improve to enhance your experience in the future, please let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Sys Martha

Overnattede 1 nat i november 2023
Svar fra Melina Musa den 14. nov. 2023
Dear Sys, Thank you so much for your perfect rating of 10 out of 10! We're thrilled to know that you had an outstanding experience during your stay. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, feel free to share. Your feedback is valuable, and we look forward to the opportunity to welcome you back in the future. Thank you for choosing our hotel!All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Melina Musa den 9. nov. 2023
Dear Guest, That's a solid score, and I'm glad to see that your experience was generally positive. If there's anything specific you'd like to share about your stay or if there are areas where we can improve to make your next visit even better, please feel free to let me know. Your feedback is valuable, and we want to ensure that your future stays are consistently enjoyable. Thank you for taking the time to rate your experience!All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Marianne

Overnattede 1 nat i oktober 2023
Svar fra Melina Musa den 31. okt. 2023
Dear Marianne, Thank you for the perfect rating of 10 out of 10! We're thrilled that you had such a wonderful experience during your stay. If you ever decide to return or if you have any specific feedback or requests in the future, please feel free to reach out. We look forward to providing you with another exceptional stay. Your satisfaction is our top priority, and we appreciate your support.All the best, Melina MusaGuest Relations Coordinator Hotel Alexandra

8/10 Udmærket

Per

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Overnattede 2 nætter i september 2023
Svar fra Melina Musa den 16. okt. 2023
Dear Per, Thank you for providing a rating. If there are specific areas where we can improve and earn a higher score during your next visit, please don't hesitate to share your feedback with us. We appreciate your input and hope to provide an even better experience in the future. Thank you for choosing our hotel.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt centralt og god service
God service, nemt og bekvemt, centralt, pænt og rent
Overnattede 1 nat i september 2023
Svar fra Melina Musa den 8. sep. 2023
Dear valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our excellent service, convenient location, central position, and our commitment to cleanliness. Your positive comments are greatly appreciated, and we look forward to welcoming you back in the future. If you have any further suggestions or comments, please feel free to share them with us.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Fremragende

Thomas

Overnattede 1 nat i august 2023
Svar fra Melina Musa den 30. aug. 2023
Dear Thomas,Wow, thank you for your fantastic 10 out of 10 rating! We are overjoyed to see that your stay at our hotel was exceptional. Your satisfaction is our utmost priority, and we are thrilled to have met and exceeded your expectations. We can't wait to welcome you back for another outstanding experience in the future.All the best, Melina Musa Guest Relations CoordinatorHotel Alexandra

10/10 Fremragende

Vinni

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Melina Musa den 4. aug. 2023
Dear Vinni,Thank you so much for giving us a perfect score! We truly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay.It is fantastic to know that you enjoyed our hotel's offerings and services. Our team works hard to ensure that our guests have a memorable and comfortable stay, and we are delighted to know that we succeeded in exceeding your expectations.If you have any future travel plans to our city, we would be honored to welcome you back. Should you ever have any suggestions or requests for your next visit, please feel free to reach out to us. We are always looking for ways to improve and cater to our guests' needs.Thank you once again for choosing our hotel and for sharing your positive experience. We hope to have the pleasure of hosting you again in the future.All the best, Hotel Alexandra

8/10 Udmærket

Kurt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint og rent hotel. Vi kommer gerne igen.
Overnattede 1 nat i juli 2023
Svar fra Melina Musa den 24. jul. 2023
Dear Kurt,Thank you for taking the time to share your feedback with us. We are glad to hear that you had a good experience during your stay at our hotel.Your rating of 8 out of 10 is greatly appreciated, as it motivates us to continuously improve and enhance our services to meet the expectations of our valued guests.We are pleased that you found our hotel to be nice and that you enjoyed the friendly service provided by our staff. We always strive to create a welcoming and comfortable atmosphere for our guests.At the same time, we take your feedback seriously and will use it to address any areas of improvement. Our goal is to ensure that all aspects of your stay meet your expectations.Once again, thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for an even better experience.All the best, Hotel Alexandra

10/10 Fremragende

Hans

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Melina Musa den 24. jul. 2023
Dear Hans,Thank you so much for giving us a perfect score! We are overjoyed to hear that you had an outstanding experience during your stay with us.Your satisfaction is of utmost importance to us, and it brings us immense joy to know that we were able to meet and even exceed your expectations. Providing excellent service and creating a memorable experience for our guests is always our goal.We are delighted that you enjoyed our hotel's amenities and the welcoming atmosphere created by our friendly staff. It was a pleasure having you as our guest, and we are grateful for your kind words and positive feedback.If there's anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We are always here to assist you and ensure you have a pleasant and comfortable stay with us.Once again, thank you for your glowing review and for choosing our hotel. We hope to have the pleasure of welcoming you back soon for another perfect stay.All the best, Hotel Alexandra

10/10 Fremragende

Damir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Melina Musa den 3. jul. 2023
Dear Damir,We are delighted to hear that you had a perfect experience during your stay at our hotel! Your feedback means a lot to us, and we appreciate your kind words.We strive to provide excellent service and create a comfortable environment for our guests. It's great to know that you found everything to your satisfaction, from the convenient location to the quality of our services.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Should you have any further requests or need assistance, please feel free to contact us.Warm regards,Hotel Alexandra

6/10 Okay

Rune

Overnattede 1 nat i juni 2023
Svar fra Mathilde den 30. jun. 2023
Dear Rune Thank you very much for your feedback and review. We hope you had a great stay and a wonderful time in Copenhagen. Kind regards Mathilde Hotel Alexandra

8/10 Udmærket

Henning

Overnattede 1 nat i juni 2023
Svar fra Mathilde den 12. jun. 2023
Dear Henning Thank you very much for your feedback and review. We hope you had a great time in Copenhagen. Kind regards Mathilde Hotel Alexandra

10/10 Fremragende

Junior

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Offers something special
The hotel is an old hotel, but well maintained. And that the hotel is old offers something nice and calming. The staff is forthcoming and engaged :-D The breakfast is not a buffet but plate serving. Even the smallest wishes I had was accommodated and the quality was really good. And lastly was then breakfast fairly priced
Overnattede 1 nat i februar 2023
Svar fra Mathilde den 3. mar. 2023
Dear Junior Thank you very much for your positive feedback and thank you for taking the time to write us a review - we truly appreciate you sharing your experience with us. We are very happy to hear that your stay with us was such a good experience for you and we hope you had a great time in Copenhagen as well. If you should ever return to the city, we would love to get the chance to welcome you back to our hotel. Kind regards Mathilde Hotel Alexandra

10/10 Fremragende

Jette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk oplevelse med spændende møbler. Blev opgraderet u/b da vi havde bryllupsdag. Kan virkelig godt anbefale det. God beliggenhed.
Overnattede 1 nat i januar 2023
Svar fra Mathilde den 30. jan. 2023
Kære Jette Mange tak for din positive feedback og for at have taget dig tiden til at skrive os en anmeldelse. Vi sætter stor pris på at høre fra vores gæster, så vi kan lære af jeres oplevelser og dermed finde ud af, hvor og hvordan, vi kan forbedre vores produkt og service. Det glæder os at høre, at I havde en fantastisk oplevelse på vores hotel. Jeg håber, at I havde et skønt ophold i København, og det ville være os en glæde at få chancen for at byde jer velkommen igen en anden god gang. Med venlig hilsen Mathilde Hotel Alexandra

10/10 Fremragende

Susanne

Overnattede 1 nat i januar 2023
Svar fra Mathilde den 16. jan. 2023
Dear Susanne Thank you very much for your positive feedback and thank you for taking the time to write us a review - we truly appreciate you sharing your experience with us. We are happy to hear that you had a great stay and it would be our pleasure to get the chance to welcome you back again sometime in the future. Kind regards Mathilde Hotel Alexandra

8/10 Udmærket

Peter

Overnattede 1 nat i december 2022
Svar fra Mathilde den 19. dec. 2022
Dear Peter Thank you very much for your feedback and review. We hope you had a great time in Copenhagen. Kind regards Mathilde Hotel Alexandra

10/10 Fremragende

Thomas

Overnattede 1 nat i december 2022
Svar fra Mathilde den 16. dec. 2022
Dear Thomas Thank you very much for your positive feedback and review. We hope you had a great time in Copenhagen. Kind regards Mathilde Hotel Alexandra

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nemt, lækkert og komfortabelt
Nemt og nydeligt
Overnattede 1 nat i november 2022

10/10 Fremragende

Lena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Mathilde den 28. okt. 2022
Dear Lena Thank you very much for your feedback and review. We hope you had a great time in Copenhagen. Kind regards Mathilde Hotel Alexandra

8/10 Udmærket

Annie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget venligt og serviceminded personale
Hotellets personale er fantastisk serviceminded, smilende og venligt Holdingen alt kan lade sig gøre Sjovt med 60'er stilen Caféen hvor morgenkaffe serveres er også rigtig god med lækker mogenmad og meget smilende og venligt personale
Overnattede 2 nætter i september 2022
Svar fra Mathilde den 6. okt. 2022
Kære Annie Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Det glæder mig at høre, at du har haft et godt ophold hos os, og at du kunne lide vores service - vi bestræber os altid på at give alle vores gæster den bedst mulige oplevelse. Vi håber at få chancen for at byde dig velkommen en anden god gang. Med venlig hilsen Mathilde Hotel Alexandra

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022
Svar fra Anna den 9. aug. 2022
Kære Gæst Mange tak fordi du har taget dig tid til at skrive os en anmeldelse - vi sætter stor pris på din feedback. Med venlig hilsen Anna Hotel Alexandra

8/10 Udmærket

Anna Grethe Hvitved

Overnattede 2 nætter i juni 2022
Svar fra Anna den 22. jul. 2022
Kære Anna Grethe Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Vi håber du havde et dejligt ophold i København. Med venlig hilsen Anna Hotel Alexandra

10/10 Fremragende

Hanne

Overnattede 1 nat i juni 2022
Svar fra Anna den 22. jul. 2022
Kære Hanne Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Vi håber du havde et dejligt ophold i København. Med venlig hilsen Anna Hotel Alexandra

10/10 Fremragende

Helle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt
Dejlig centralt beliggende hotel med god betjening.
Overnattede 1 nat i juni 2022
Svar fra Anna den 10. jun. 2022
Kære Helle Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Vi håber du havde et dejligt ophold i København. Med venlig hilsen Anna Hotel Alexandra

10/10 Fremragende

Lola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt ophold og dejligt personale
Overnattede 1 nat i maj 2022
Svar fra Anna den 22. jul. 2022
Kære Lola Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Vi håber du havde et dejligt ophold i København. Med venlig hilsen Anna Hotel Alexandra

6/10 Okay

Charlotte

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Om tatten var der en gennemtrængende brummen fra en motor - evt. ventilatoion, som vanskeliggjorde min søvn selvom jeg anvendte ørepropper. Morgenmaden var meget simpel, men står ikke mål med prisen. den værdi vil jeg anslå til halvdelen af den forlangte.
Overnattede 2 nætter i maj 2022
Svar fra Anna den 27. maj 2022
Kære Charlotte Mange tak fordi du har taget dig tid til at skrive os en anmeldelse og tak for din feedback. Vi beklager meget for den generende brummen fra ventilationen - det får vi selvfølgelig undersøgt med det samme. Det ærgrer mig, at din oplevelse ved morgenmad var meget negativ. Det er selvfølgelig ikke sådan vi ønsker vores gæsters oplevelse skal være. Vi tager din feedback til os og arbejder naturligvis på at forbedre vores produkt. Jeg håber at du trods alt havde et dejligt ophold i København. Med venlig hilsen Anna Hotel Alexandra

10/10 Fremragende

Lise

Overnattede 2 nætter i maj 2022
Svar fra Anna den 27. maj 2022
Kære Lise Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Vi håber du havde et dejligt ophold i København. Med venlig hilsen Anna Hotel Alexandra

10/10 Fremragende

sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2022
Svar fra Anna den 6. maj 2022
Dear Sarah Thank you very much for taking the time to write us a review and thank you for your feedback. We are very happy to read that you had a great time with us in Copenhagen. If you should ever return to the city, we would love to get the chance to welcome you back to our hotel. Kind regards Anna Hotel Alexandra

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt
Det var et super fedt hotel og meget fint værelse vi fik. Alt var helt perfekt
Overnattede 1 nat i marts 2022
Svar fra Anna den 5. apr. 2022
Kære Michael Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Det glæder os at læse, at din oplevelse hos os var god og vi håber du havde et skønt ophold i København. Vi håber at få chancen for at byde dig velkommen tilbage en anden god gang. Med venlig hilsen Anna Hotel Alexandra

8/10 Udmærket

Sebastian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2022
Svar fra Anna den 5. apr. 2022
Kære Sebastian Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Det glæder os at læse, at din oplevelse hos os var god og vi håber du havde et skønt ophold i København. Vi håber at få chancen for at byde dig velkommen tilbage en anden god gang. Med venlig hilsen Anna Hotel Christian IV

8/10 Udmærket

Vagn-Aage

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2022
Svar fra Anna den 25. mar. 2022
Kære Vagn-Aage Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Vi håber du havde et dejligt ophold i København. Med venlig hilsen Anna Hotel Alexandra

10/10 Fremragende

Charlotte

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2022
Svar fra Anna den 25. mar. 2022
Kære Charlotte Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Vi håber du havde et dejligt ophold i København. Med venlig hilsen Anna Hotel Alexandra

10/10 Fremragende

Mathias

Overnattede 1 nat i marts 2022
Svar fra Anna den 25. mar. 2022
Kære Mathias Mange tak for din feedback - vi sætter stor pris på, at du har taget dig tiden til at skrive os en anmeldelse. Vi håber du havde et dejligt ophold i København. Med venlig hilsen Anna Hotel Alexandra