Sauna, dampbad, tyrkisk bad/hammam, kropsbehandlinger, hydroterapi

Anmeldelser af Oleo Cancun Playa All Inclusive Resort

4 out of 5

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 610 af i alt 1263 anmeldelser" "
Bedømmelse på 8 − Udmærket. 311 af i alt 1263 anmeldelser" "
Bedømmelse på 6 − Okay. 170 af i alt 1263 anmeldelser" "
Bedømmelse på 4 − Dårligt. 89 af i alt 1263 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 83 af i alt 1263 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jesper

Overnattede 1 nat i marts 2023
Svar fra Guest Service den 27. mar. 2023
Dear Jesper, We appreciate your visit and your score, we will be delighted to receive you soon.Sincerely,

8/10 Udmærket

Patrick, Calgary

Synes godt om: Rengøring, service og personale, faciliteter
My only complaint about this place was that it had two elevators and only one was working and the one that was working was super slow and can only fit four people at a time. Overall this place is okay to stay nothing special. I did find the staff very nice and friendly.
Overnattede 7 nætter i maj 2024

4/10 Dårligt

Shalonda

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
If you’re looking to just relax definitely recommend this place but if you want to be near everything and do something I do not recommend. The food options are ok not the best
Overnattede 3 nætter i maj 2024

10/10 Fremragende

heidy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024

6/10 Okay

Jasmine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was a good all inclusive stay. Not large. All the staff are nice. The food was average not special.
Overnattede 6 nætter i maj 2024

8/10 Udmærket

Kathryn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice, smaller, quiet all inclusive. The specialty restaurants were good food! The buffet was fine, but could use a little more creativity. A lot of things were repeated. They would be better doing another specialty restaurant there at night and a buffet for breakfast and lunch. Though I liked we did not need reservations for the specialty restaurants. Beautiful water and nice pool! They need to improve their activities offerings because usually it is just a DJ at the pool during the day and a singer/musician in the lobby at night. Rooms were clean and just what you need. Nice for adults- probably not a top choice for families.
Overnattede 4 nætter i maj 2024
Svar fra Guest Service den 27. maj 2024
Dear Kathryn.Thank you very much for staying with us and taking the time to rate us.We are pleased to read that you enjoyed your stay with the quality of food and efficiency of the service of our artists.Your feedback is of great importance to us, as it allows us to continuously improve in order to create memorable moments for our guests and that you feel the hospitality of being with us every day.We will be more than happy to receive you soon.The ÓLEO family wishes you a safe return home.Sincerely,Guest Service

10/10 Fremragende

Miguel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me encantó la vista a la playa que teníamos y el spa es precioso y relajante. Me gustó mucho lo atento que todos fueron con nosotros en nuestra estadía en el resort.
Overnattede 6 nætter i maj 2024
Svar fra Guest Service den 27. maj 2024
Estimado Miguel. Agradecemos su visita y su puntuación, estaremos encantados de recibirlos próximamente.Sinceramente,Servicio al huésped

8/10 Udmærket

Dinh Gia, Stanton

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All of us have a relax, convenient and happy time together while staying in this resort.
Overnattede 6 nætter i maj 2024
Svar fra Guest Service den 27. maj 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

8/10 Udmærket

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great beach, decent restaurants.
Overnattede 7 nætter i marts 2024
Svar fra Guest Service den 27. maj 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

8/10 Udmærket

Daljit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Guest Service den 27. maj 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

6/10 Okay

Marta

Rejste med familie, Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Front desk are not Enthusiastic to help Guest. They make you feel like you’re asking for to much. The only person that was very pROFESSIONAL was Pedro the Waiter by the pool. He was Awesome great service. Front desk need Customer service training, very disappointed.
Overnattede 4 nætter i maj 2024
Svar fra Guest Service den 27. maj 2024
•Thank you for sharing with us your experience at Óleo Cancún.Each of our reviews is very important to us. Let me let you know that your comments are constructive and motivate us to work on these areas, as our priority will always be your satisfaction and comfort.

8/10 Udmærket

melissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The beach view
Overnattede 4 nætter i maj 2024
Svar fra Guest Service den 27. maj 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

6/10 Okay

Christina

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room has a great view of the ocean but it is relatively small. The buffet is small. The facility seems old. We enjoyed the Hakka Restaurant.
Overnattede 1 nat i maj 2024
Svar fra Guest Service den 18. maj 2024
Dear Christina, I appreciate your acknowledgment of our team members, and I also want to express gratitude for highlighting our restaurant "Hakka" It brings us great joy to pamper you with excellent service and delightful dishes.The entire ÓLEO family wishes you a safe journey back home and looks forward to having you with us again soon.Sincerely,Guest Services

10/10 Fremragende

Jack

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First time ever in Cancun. Oleo and Cancun did not disappoint. All inclusive. Was amazing. The staff was amazing and so friendly. When we first got to the resort we were greeted at the front by Isac and who got us drinks and then set down with Martha who got us signed in she was absolutely the nicest lady. I will say we looked at a lot of resorts and done our research but for some reason I kept coming back to Oleo Resort. I'm so glad we did. If you are looking I highly recommend this place. Our room was perfect. Only thing I can say bad and its not actually bad is they only give you 2 towels and 2 wash clothes yes you can request more the next day but I just like to have enough where I don't have to be a bother . So book your stay with Oleo you won't regret it we sure didn’t.
Overnattede 4 nætter i maj 2024
Svar fra Guest Service den 18. maj 2024
Dear Jack. We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

8/10 Udmærket

Brendan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was the second time that we stayed at the Oleo and it was super fun. The staff are kind and friendly and it feels very safe and secure. The food is subpar, but it's still fun to get dressed nice and have dinner. We enjoyed our time at the Oleo!
Overnattede 5 nætter i maj 2024
Svar fra Guest Service den 18. maj 2024
Dear Brendan, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 Fremragende

Raizel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a great place! Very quiet and relaxing. 10/10 would recommend
Overnattede 3 nætter i maj 2024
Svar fra Guest Service den 16. maj 2024
Dear Raizel, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

2/10 Forfærdeligt

Aelyn, Labelle

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is not a VIP resort. They scam you and will take your money and charge you triple the price at hotel. Service was horrible sat outside for about 30 minutes while host saw me sitting did not come ask me if I needed anything or if I wanted water or food their response was that outside table is for guests with dogs. RIDICULOUS
Overnattede 2 nætter i maj 2024
Svar fra Guest Service den 16. maj 2024
Dear Aelyn, Thank you for contacting us, we are sorry for not having met your expectations, we made sure that you felt like VIP guests of Expedia, we are sorry for not having met your special requests, it is important to remind you that the ALMAR restaurant is a specialty restaurant for dinner and a formal-casual dress code is required, you were invited to return once fulfilling your dress code since you were wearing a bathing suit and were wet, we worked hard to meet the needs and expectations of our guests but this time we fell short .The ÓLEO family wishes you a healthy return home,Kind regardsGuest service

8/10 Udmærket

Flavio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Schöner Strand, leckeres Essen. Zimmer war jedoch sehr laut, man hört die Zentralklimatisierung sehr.
Overnattede 4 nætter i april 2024
Svar fra Besucherservice den 16. maj 2024
Lieber FlavioVielen Dank, dass Sie bei uns geblieben sind und sich die Zeit genommen haben, Ihren Kommentar zu schreiben.Jede einzelne unserer Bewertungen ist uns sehr wichtig. Gestatten Sie mir, Ihnen mitzuteilen, dass Ihre Beobachtungen konstruktiv sind und uns motivieren, in diesen Bereichen zu arbeiten, da unsere Priorität immer Ihre Zufriedenheit und Ihr Wohlbefinden sein wird.Die gesamte ÓLEO-Familie freut sich, Sie wieder bei uns begrüßen zu dürfen.Unsere besten Wünsche an Sie,Besucherservice

10/10 Fremragende

Luis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My 2nd time staying at the Oleo Cancun. A big thanks to Yerry, Raul, Enrique, Antonio, & Cesar for making this trip fantastic! Going to miss you guys!
Overnattede 7 nætter i maj 2024
Svar fra Guest Service den 16. maj 2024
Dear Luis, Thank you very much for choosing to stay with us again and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 Udmærket

Jenna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great all inclusive resort in Cancun.
Overnattede 6 nætter i maj 2024
Svar fra Guest Service den 16. maj 2024
Dear Jenna, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 Fremragende

India

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 16. maj 2024
Dear India, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

10/10 Fremragende

Blesille

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The all inclusive thing is a plus plus for me😂
Overnattede 2 nætter i maj 2024
Svar fra Guest Service den 9. maj 2024
Dear Blesille, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 Fremragende

Leszek

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing stay
Overnattede 3 nætter i maj 2024
Svar fra Guest Service den 9. maj 2024
Dear Leszek, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 Fremragende

Adrian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La vista Del Mar es espectacular, las instalaciones son cómodas, el hotel es pequeño pero comfortable. Agradecería tener un poco más de opciones en el horario de la cena en el restaurante buffet, mariscos estarían geniales. Algo sumamente resaltable es el Staff, todos, absolutamente todos muy amables de inicio afín. Te reciben con una sonrisa y una actitud que no se ve forzada y con esa misma sonrisa te despiden. Nos atendió Marcelino en el Restaurante Hakku en nuestra primera noche, y apesar de casi llegar al finalizar el horario de servicio su actitud siempre fue la mejor. Los Chicos del LobbyBar súper amables y con una actitud inmejorable. Si estás pensando pasar una vacaciones para relajarte en un hotel cómodo y péqueño, definitivamente Óleo es la opción! Muchas felicidades a todo el Staff!! Nos vemos pronto.
Overnattede 3 nætter i maj 2024
Svar fra Servicio al huésped den 9. maj 2024
Estimado Adrian, Agradecemos sinceramente su elección de hospedarse con nosotros y el tiempo dedicado a compartir su experiencia. Nos llena de alegría saber que disfrutó de la calidad de nuestros alimentos y la eficiencia del servicio de nuestros artistas.Su valiosa retroalimentación es fundamental para nosotros, ya que nos impulsa a mejorar constantemente y a crear momentos inolvidables para nuestros huéspedes, brindando una hospitalidad excepcional día tras día.Esperamos con entusiasmo darle la bienvenida nuevamente en un futuro cercano. La familia ÓLEO les desea un seguro y placentero regreso a casa.Atentamente,Servicio al Huésped

10/10 Fremragende

TARA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff!!
Overnattede 3 nætter i maj 2024
Svar fra Guest Service den 9. maj 2024
Dear Tara, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

10/10 Fremragende

Syandene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Guest Service den 13. maj 2024
Dear Syandene, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.Guest service

10/10 Fremragende

Vanessa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great stay
Overnattede 5 nætter i april 2024
Svar fra Guest Service den 6. maj 2024
Dear Vanessa, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

10/10 Fremragende

Sirajuddin

Synes godt om: Faciliteter
We were in Oleo Cincinnati for 7 days in April,2024, the resort was clean, food was good. We really enjoyed staying in the resort and I highly recommend this resort.
Overnattede 6 nætter i april 2024
Svar fra Guest Service den 6. maj 2024
Dear Sirajuddin, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 Fremragende

Owen

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We came as a pretty big group of young couples and had an outstanding experience. The food was so good with many options from Japanese style sushi to Mediterranean. The staff especially was spectacular. They were all so kind and really added to our trip. One night we were even surprised with a custom desert. Gerry and Antonio made our bar visits very exciting with all the custom drinks and happy interactions. The rooms and resort as a whole were kept very clean. I am very impressed and would highly recommend.
Overnattede 6 nætter i april 2024
Svar fra Guest Service den 6. maj 2024
Dear Owen. Thank you for choosing to stay with us. We are delighted to hear that you had an excellent rest during your time with us.I appreciate your acknowledgment of our team members, and I also want to express gratitude for highlighting our restaurants. It brings us great joy to pamper you with excellent service and delightful dishes.The entire ÓLEO family wishes you a safe journey back home and looks forward to having you with us again soon.Sincerely,Guest Services

10/10 Fremragende

Martha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Guest Service den 6. maj 2024
Dear Martha, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

10/10 Fremragende

Silvana

Overnattede 3 nætter i april 2024
Svar fra Guest Service den 27. maj 2024
Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service

8/10 Udmærket

Shreena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 6. maj 2024
Deat Shreena, We sincerely appreciate you taking the time to rate our service! We are glad to know that you had a positive experience. We hope to have the pleasure of welcoming you again.SincerelyGuest service

10/10 Fremragende

Khelan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My recent stay at Oleo Cancun Playa All Inclusive Resort was truly exceptional. With serene sea views offering a peaceful retreat, and the resort's convenient proximity to the bustling strip (just a 15-minute bus ride away), my experience was both relaxing and invigorating. The culinary offerings, though not extravagant, were satisfying, and the free-flowing drinks added to the enjoyment. However, what truly stood out was the staff's genuine warmth and hospitality, making me feel instantly at ease. The onsite assistance with coordinating activities like ATVing and ziplining added an exciting dimension to my stay, enhancing the overall experience. While there were minor imperfections, they were overshadowed by the abundance of positive experiences. Overall, my time at Oleo was unforgettable, and I eagerly anticipate returning for another delightful getaway.
Overnattede 5 nætter i april 2024
Svar fra Guest Service den 6. maj 2024
Dear Khelan, We are delighted to know that your stay was wonderful and exceeded all yours expectations; our main objective is to ensure that all our guests have the most pleasant memories on their return home.Thank you for your congratulations and for your kind comments. Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.It will be an honor to be able to have the pleasure of receiving you againThe ÓLEO family wishes a safe return homeSincerely, Guest Service

8/10 Udmærket

Christopher

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Smaller resort was nice but food & bar scene were just ok. Majority of our group had stomach issues from dining and the only night time bar was essentially a lobby.
Overnattede 9 nætter i april 2024
Svar fra Guest Service den 30. apr. 2024
Dear Christopher, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

10/10 Fremragende

Dipal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Guest Service den 30. apr. 2024
Dear Dipal,We appreciate your visit and your rating,We hope to see you in the near future,Kind regardsGuest service

10/10 Fremragende

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The personnel is very courteous and professional. Thank you.
Overnattede 7 nætter i april 2024
Svar fra Guest Service den 30. apr. 2024
Dear Laura, We truly appreciate your choice to stay with us and taking the time to share your valuable feedback!Please be assured that your opinion is crucial to us, and we are already taking proactive steps. We have forwarded your suggestions to the relevant departments to actively address the mentioned details. The ÓLEO family not only wishes you a safe journey back home but also looks forward eagerly to the opportunity to provide you with an even more exceptional experience in the future.Our best wishes to you,Guest Services

8/10 Udmærket

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 27. maj 2024
•Thank you for sharing with us your experience at Óleo Cancún.Each of our reviews is very important to us. Let me let you know that your comments are constructive and motivate us to work on these areas, as our priority will always be your satisfaction and comfort.

6/10 Okay

Rebecca

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Not a lot going on, very quiet. Not a lot of places to walk, food selection is minimal. Do love that food and drinks are brought to you on the beach and in the pool area, that’s pretty nice!
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 29. apr. 2024
Dear Rebecca, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 Fremragende

Janelle

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was always helpful, extremely friendly and welcoming!
Overnattede 4 nætter i april 2024
Svar fra Guest Service den 27. apr. 2024
Dear Janelle, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

8/10 Udmærket

Steven

Overnattede 4 nætter i april 2024
Svar fra Guest Service den 27. apr. 2024
Dear Steven, Thank you for your visit and your rating.The Óleo family wishes you a safe return home and hopes to have you again in the near future.Kind regardsGuest service

10/10 Fremragende

Daisy

Overnattede 4 nætter i april 2024
Svar fra Guest Service den 16. maj 2024
Dear Daisy, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.Guest service

10/10 Fremragende

Nelly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were pleasantly surprised at the service and accommodations, better than expected. Property is small but cozy.
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 25. apr. 2024
Dear Nelly, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

6/10 Okay

Joselyn

Overnattede 3 nætter i april 2024
Svar fra Guest Service den 16. maj 2024
Dear Joselyn, Thank you very much for staying with us and taking the time to write your comment.Each one of our reviews is highly important to us. Allow me to let you know that your observations are constructive and motivate us to work in these areas, as our priority, will always be your satisfaction and comfort.The entire ÓLEO family will be more than happy to welcome you back.Our best wishes to you,Guest Service

6/10 Okay

Zlatko

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Guest Service den 25. apr. 2024
Dear Zlatko, Thank you for staying with us and for your rating.We will be happy to have you in the near futureGuest service

10/10 Fremragende

Osaro Newton

Nice staff
Overnattede 3 nætter i april 2024

10/10 Fremragende

Kervens

Overnattede 3 nætter i april 2024
Svar fra Guest Service den 16. maj 2024
Dear Kervens, Thank you for your kind rating, continue enjoying our handmade hospitality.We remain at your disposal.We wish you happy holidaysGuest service

10/10 Fremragende

Jeiko, Havertown

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall would recommend. Good food, friendly service, everything is conveniently located
Overnattede 4 nætter i april 2024
Svar fra Guest Service den 21. apr. 2024
Dear Jeiko, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

10/10 Fremragende

Fidelis B

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
great place
Overnattede 4 nætter i april 2024
Svar fra Guest Service den 21. apr. 2024
Dear Fidelis, Thank you very much for choosing to stay with us and taking the time to rate your experience. We are delighted to read that you enjoyed your stay, the quality of our food, and the efficiency of our artist services.Your feedback is of great importance to us as it allows us to continuously improve and create memorable moments for our guests, ensuring they feel the warmth of our hospitality every day.We will be more than happy to welcome you again soon. The ÓLEO family wishes you a safe journey back home.Sincerely,Guest Services

2/10 Forfærdeligt

Manuela

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I had book to stay in this hotel for 10 days and I couldn’t stay one night. My room had flies, windows were dirty, as soon as I walked into the room it smelled like mold. I tried to look over this and decided to go get dinner. The food was not edible . I left the hotel the same day and I went to stay at another hotel. I ended up getting food poising from the food I had at this hotel. I tried getting a full refund because I couldn’t see myself staying there for 10 full days(I would of been miserable) as I was telling the manager my situation she had a smirk on her face the whole time which I thought it was very rude after the fact that I got sick there. On top of everything it was a very stressful time trying to book another hotel the same day I got there . I would not recommend this hotel to anyone. Probably the worse experience I’ve had. Other than the manger smirking as I told her I my problems everyone else was super friendly. Probably the best quality this hotel has are the staff.
Overnattede 10 nætter i april 2024
Svar fra Guest Service den 25. apr. 2024
Dear Manuela, We sincerely appreciate you taking a few minutes of your valuable time to share your thoughtful feedback with us; the input from all our guests is of utmost importance.We regret to learn that your expectations were not exceeded during your stay. Please rest assured that our chefs are always ready to accommodate dietary preferences and special needs, using a wide range of high-quality ingredients for all culinary preparations. Our goal is to consistently deliver quality in our services and amenities.We are sorry to hear about your perception of our gastronomic offerings and food quality. While we cannot confirm that you experienced food poisoning from our products, we take your situation seriously. We would appreciate it if you could take a moment to provide more detailed feedback so that we can address and enhance our level of service.We regret not receiving a report of your discomfort during your stay to provide emergency medical assistance. We invite you to share more detailed comments to help us improve our services and ensure customer satisfaction in the future.We take our guests' concerns very seriously and hope to resolve any issues you may have experienced. Wishing you a speedy recovery.Warm regards,Guest Services

10/10 Fremragende

Enrique

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best customer service ever all staff we’re super nice
Overnattede 4 nætter i april 2024
Svar fra Guest Service den 21. apr. 2024
Dear Enrique, Thank you very much for your visit, trust and take the time to write your experience, the Óleo family already miss you and we will be happy to see you back.Our best wishes to you,Sincerely, ,Guest Service