The place is in desperate need of renovations, they don’t really do any good or deep cleaning. The showers are covered in mold and tiny (if you’re a gal forget trying to shave your legs or bend down to scrub them). Our sink didn’t have any hand detergent all weekend long, no toilet paper multiple times (thank god I was out most of the day). Also there’s only two washer and two dryers; one dryer was broken throughout my stay(the piles of wet laundry were everywhere in laundry room).
I had asked to borrow they’re iron (they have a sign stating to ask reception for it) but they refused to let me use it (knowing that there was only one working dryer and that I was simply trying to get my clothes somewhat dry), they insisted on a 20€ deposit CASH, which I didn’t have nor could I take out due to my physical bank card situation. So I had to wait until a dryer became available and the dryer didn’t even work, leaving my clothes still wet. I left with a luggage full of wet clothes….
Also when if I’m paying for early check in my bed should be available, my bed was not available despite early check in fee charge and even when I got to go to my room they were still cleaning it so I had to stand awkwardly by door way, it was check in time by the time I was able to actually settle in to my bed.
The only person I will say was great and friendly was Guido, he did the sangria masterclass, he’s awesome!
