Hotel med 4 stjerner i Hampstead, London

"Upon arrival the first thing we noticed was the pile of trash (a couple feet high) stretching across the entire front of the building and impeding the walkway to the entrance. The floors were dirty, the beds, showers, and floors had hair and gum. The 42" television boasted about in the features of the property was smashed, as well as the glass stovetop, the cover for the door of the dishwasher was gone, and many "repairs" were needed. The doorknob for one of the bedroom doors only worked from...

"The location was in a great spot and convenient to a lot of stores and restaurants. Unfortunately, so much needed to be fixed that we spent a good deal of our vacation time trying to get that just straightened out. Initially the door didn't even lock (a great feeling when you are in a strange area), moldy food left in fridge, shower wouldn't drain, toilet wouldn't flush for hours after a person used it, old vinyl couch flaked off on our clothes and throughout the apartment..it took a number of...