Hotel Puerto Rico

Ok, Sure I can complain about some of the outdated rooms like most of these reviews do, but why??? If you can come on tripadvisor to make a review I am sure you also read the reviews before you book. If you did then you saw all the other guests "complain" about the outdated rooms. You would of also have seen the General Manager Mr. Williams take the time and follow up each review and explain that the rooms are in fact being renovated. No sense then in even mentioning the rooms need renovating. I stayed in an unrenovated room and it was ok. After all, you do not go to paradise to sit in a room. I will admit, my first room did not have the view I desired and supervisor Edwin took care of that right away. Thank you Edwin. Also remember, the rate to stay there is pretty reasonable because it is being renovated. Once they are done, it will deserve a higher rate. Be great if it stayed the same with the newer rooms though. I have stayed at resorts in Aruba, Punta Cana, Jamaica, Bahamas, Barbados and Cobo. All were wonderful resorts but the grounds and lobby areas were the best kept here at the Wyndham. The beach, while it does not have that pure white sand it does have a lot of sand and the beach area is huge. Plenty of chairs that they will set up for you and umbrellas. Since it is on the Atlantic side the water can be playfully rough or very calm. The bottom of the ocean floor is very sandy, no rocks or shells and no algae or seaweed. Always a nice bree

If you want to visit Old San Juan, and I suggest you do, this is the hotel. On the waterfront with beautiful views of the harbor, especially from the two outdoor dining facilities. Free trolley stops nearby. This is a great way to see Old San Juan.

We booked the Miramar after doing a search for a hotel where we could leave our luggage and head to Old San Juan to look at shops and local sites. Outside the door you can catch the local bus for .75 cents a person and have a quick ride to Old San Juan. The hotel lads were very cheerful, ready to assist you with whatever and we learned a lot about the area. Just outside and a few doors down on the opposite side of the street you can catch a good reasonable breakfast and be off for an adventure prior to catching a cruise. A good hotel, not fancy but clean . Would definitely recommend.

Our experience was just great. I have never been to Puerto Rico, and would recommend the hotel to a friend.

The staff was friendly and helpful. You were always greeted with a hello and a smile. The facility has some of the most spectacular views and Palomino Island is simply what you would dream about. Secluded, white sand beach with turquoise water. Need I say more?

It was good. The weather was beautiful, with a nice breeze to relieve us from the heat. Because we rented a car for three days, we were able to see the farther reaches of the island, especially the beautiful beaches.

We had a great long weekend at the El San Juan! The room was great, friendly service and AMAZING food. Will definitely stay again!

The room was huge and had an incredible view of the ocean and small pond. The pillows were so fluffy and perfect, I wanted to take them all home with me; and the bed was very comfortable. The bathrooms were well cleaned and it smelled nice in there. We went down to the pool after touring the room, and it was very nice. The kids' poolnasium was a little on the chilly side, so my daughter couldn't play in it for too long. The staff was incredibly friendly and helpful. I strongly suggest using the access key and walking to the bars/restaurants that are right outside the resort. There are food carts all along the small strip of Puerto Rican bar/grills, souvenir shops, and other randomness. We watched the sun set while eating dinner. Overall, we loved our stay here. Be prepared for a $5 per car parking fee. There is no wi-fi if you are on the 4th floor or above, but being on vacation, we didn't mind that.

We only stayed one night because we were going home the next day. We decided to here because of all the good reviews on this website. The staff was very friendly and the hotel very clean. We were upgraded to a penthouse on the top floor no extra charge. Yes the room was kind of small but you really don't need that much room, it had a king size bed, big screen tv, a small kitchen (with mini bar) and a nice bathroom with a jacuzzi. Something I was surprised about was that every Tuesday and Thursday they do a free dinner for guests that is made on their Sub Penthouse floor which has a small kitchen, sitting area with tv and a small dining area inside and out. On this floor is where they make the free breakfast to order every morning. I did read that some people did say it was hard to find, well it is, but driving in San Juan. And if you need a cab they will call one for you and the can drivers had no problem finding it. I loved the parking garage, yes it's small but in PR people just park on the side of the road so it was nice to have my rental in a garage which also is closed at night so it's secure.