Hoteller nær Virginia Governor's Mansion

"Well appointed, spacious rooms. All the amenities of home in a gorgeous setting. The staff members very attentive and professional. "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Monique provided EXCELLENT service at check in patiently answering our questions about the hotel and area. She was professional and had an incredible positive attitude. "

"Loved it. Bellmen rock!"

"The downside is there is no restaurant in the facility. They rely on a restaurant leased separately. The result is no food available on Mondays at all and limited hours when they are open. Normal restaurant hours but not food service hours in a five star hotel "

"Hotel dtaff very helpful. A pool or playground for children would be perfect."