Hoteller nær City Hall Observation Deck

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"I would stay here again"

"There was only 1 elevator working the whole weekend. All of the guests were discussing it as we left today. Apparently, people were riding up with their luggage just to have an option at getting in with enough room to go down during checkout. At some points, there were 30 minute waits!"

"Silly and unprofessional check in. Very slow "

"Restaurant inside hotel closed early."

"Staff attending to breakfast area, were very friendly and attentive"

"My buddy described this place as “the kind of hotel you’d take strippers to.” Well needless to say the show we got afterwards was worth it "

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Great breakfast."

"Very pleased with staff, facility and shuttle to airport. We will stay again when we fly into Richmond"

"The property is under construction and this information was not disclosed until we got to the property. The. Construction workers worked during the night at 11pm and later and we could hear them sawing and banging on the floor below us. They are renovating the second floor and we were on the third floor. The next morning we came down for breakfast and was told they ended it at 9am due to no one come down prior to 9am. The room was decent but the overall look of the hotel and parking lot was not...

"It is quiet, clean and in convenient location. Service and hospitality were exceptional"

"The room had a hole in the wall #138. No internet. I was working. And the morning manager made it worse. Never again will I stay at this Motel 6"

"Clean room. Staff indifferent about service. Breakfast not included. Can be a long walk to the elevator. An okay stay."