Hoteller nær Richmond Old City Hall

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Everything you need. The area was a lively yet quiet part of the city, close to everything. The hotel was very comfortable and well-appointed. The staff was very attentive. and the room had an excellent view. I felt very well cared for. I will stay here again in the future."

"It was nearby great food options like Downtown Grill. I chose it because of its proximity to the train station, Libby hill, and Church hill."

"Silly and unprofessional check in. Very slow "

"Diamond and Andy were so welcoming at front desk. They explained many things to us and apologized for the problems we had with valet. We were going to complain about the valet and the prices but they explained it is a better deal than going across the hotel to public parking. The room was great. Full kitchen with regular fridge, dish soap and sponge and dishes forls and knives. Coffee maker in room. We felt very safe. Hotel was vety clean. Breakfast was ok. If we had .ore time we would have...

"Guests mugged in hotel parking garage by an unhoused man. Not a safe area! NO COFFEE available during breakfast. Staff said they needed to find a key to coffeemaker for 3 hours. No attempt to otherwise provide coffee at our location included breakfast. "

"Quick check in "

"We liked everything about The Boulevard Inn. The location was excellent. We enjoyed being able to walk to Cary Town as well as several outstanding museums in the area. The Inn is located in the neighborhood of many beautiful older homes which we found to be very interesting as we explored this part of historic Richmond. The staff at the Inn were extremely friendly and helpful providing information about the neighborhood. The breakfast was wonderful as well as unique each day. You could...

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Hotel lobby and room nice, comfy and clean."