Hoteller nær Vibra Hospital of Richmond

"We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future."

"Clean room"

"Good all around!"

"yes"

"This was my first stay at this location and when I tell you how amazing this place is. I was greeted by such a nice man (Bryan) upon my arrival, he was just so courteous and attentive. Unfortunately, I didnt get the other 2 staff members name, but they both were equally nice. Now, this was the cherry on top for me and that was the Breakfast Bowl prepared by the kitchen staff. Again, I didnt get the lovely lady's name that assisted me Monday morning, but between the delicious breakfast bowl and...

"Very clean and lovely staff"

"Warm welcome from all staff. Beautiful smell in reception area. Great food in the restaurant "

" Clean room and kitchen was nice definitely enjoyed my stay."

"Room was clean and safe "

"TaShara is always helpful and very friendly. She makes staying here comfortable. She is very professional."

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"I loved the breakfast the room and most importantly the wonderful kind friendly staff."

"Sometimes I don’t feel like cooking even though we have access to a stove in our rooms. So I love the fact that there are restaurants within walking distance from the hotel. Awesome stay as always. "

"Breakfast and spacious room"

"Easy check in, clean room "

"Amazing service, beautiful room. "

"All was new and in great shape, service was excellent."

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Friendly, easy, and kind "

"The woman that worked the night shift is an actual saint. I arrived at midnight after a day of moving my house and driving from NY with my dog and kids. She saw the exhaustion on my face and jumped right in to make sure I got in easy. She helped me with my bags and my car and just ushered us in to our room to rest. I love this woman. Give her equity. "