Hoteller nær Crossroads Kunstcenter

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Was great, would stay again if at Richmond"

"Excellent place to stay!"

"It is quiet, clean and in convenient location. Service and hospitality were exceptional"

"Place was clean staff was friendly but you should offer a complimentary breakfast most places offer a breakfast you have to pay for everything at your establishment"

"Don’t go to this hotel; find somewhere else to stay, please. You have to pay for parking while staying there, and when I arrived, the room didn’t have a remote control for the TV. The staff had to come back to my room several times for about 30 minutes to change the channel on the TV. Then, on the remote, it said Netflix, but you can’t watch it because they were in the process of switching it over. I won’t be going back there; I woke up this morning to find charges on my account. SMH.""

"The room smelled like smoke. It was really bad,"

"Quiet, well maintained property, helpful staff. Ac worked good, hot water was hot and the check out process was quick"

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"We liked everything about The Boulevard Inn. The location was excellent. We enjoyed being able to walk to Cary Town as well as several outstanding museums in the area. The Inn is located in the neighborhood of many beautiful older homes which we found to be very interesting as we explored this part of historic Richmond. The staff at the Inn were extremely friendly and helpful providing information about the neighborhood. The breakfast was wonderful as well as unique each day. You could...

"Great breakfast."

"When I pulled up to the entrance, I saw a lady arriving with a bag of food. I thought nothing of it. When I went to the check-in desk, there was no attendant. I called out, looked around, and in the dining area--no one responded. I thought this is weird, so I waited, and after about ten minutes, the lady I watched entering the lobby with a bag of food was actually the customer service attendant. I'm guessing she left to get food or had someone deliver food to her in the parking lot. She...

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"My recent stay at the Holiday Inn & Suites in Virginia was okay, but there were a few areas that could use improvement. The staff was polite, but the overall service felt inconsistent, and some interactions didn’t meet the level of attentiveness I expected. Nothing was terrible, but the experience didn’t quite match the standard I’m used to from this brand. With a bit more focus on cleanliness of the room, communication and guest support, this location could really shine."

"Upon arrival, the upkeep in of the external, the properties is questionable."

"Silly and unprofessional check in. Very slow "