Hoteller nær Regal Short Pump

"It was skeptical at first. I didn’t know what we were getting ourselves into, then I met who also was staying there, it was not all that bad. I had a good time. We were not there as much. Pinball is great if you know how to play. Thank you."

"Clean room, friendly staff "

"The STAFF in the restaurant was EXCEPTIONAL!!!"

"overpriced. bad experience at check-in where they lost my reservation and I had to wait. toilet ran loudly all night.Tried to checkout and waited for someone to come to the front desk but no one was working. "

"Very easy access and plenty of parking! The staff was great and the suite we had worked out perfectly for my two friends and me. The kitchenette came in handy so we didn’t have to waste leftovers when we dined out. The decor is dated, but the room was clean and comfortable. I didn’t care for having to bring our own towels down to the front desk to exchange for new ones. There could also have been a few more toiletries for three people. Overall, we enjoyed the convenience of the location, the...

"For the cost the room was very run down! The bed was uncomfortable and it felt dirty. I was very disappointed!"

"I always stay here when I come Richmond va "

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"The property and room was wonderful. The staffing in the morning was a little unfriendly but the afternnon/evening person was delightful, We loved having all of the ammenities of the room. We would have loved it even more if they had a hot tub. Very clean and comfortable Beds "

"All was good. "

"We stayed in a two-queen-bed suite and were impressed by how spacious it was. The hotel is relatively new, and everything—from the room to the common areas—felt clean and well-maintained. That said, the hotel gets extremely busy on weekends, especially during events like the Jefferson’s Cup. With so many families staying there, it can get quite noisy at night, with kids running through the hallways and in nearby rooms. If you're a light sleeper or looking for a quieter stay, that’s something to...

"Everything was great "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Overall, we enjoyed this 2 night stay. "

"Yes"

"Clean and friendly staff"