Hoteller nær Short Pump Town Center

"Gammelt nedslidt hotel. Vores værelse var beskidt. Kaffepletter på vægge, sengebetræk og møbler. Papirstynde vægge og rigtig meget larm fra forskellige folk der skændtes på gangen gennem hele natten. Ville aldrig anbefale det og vil aldrig bo her igen."

"Very nice"

"I do not thing it is right to charge for parking at a hotel that is not in a big city where parking is at a premium. This was a hotel near a mall - and to charge for parking is just wrong."

"I could hear the toilet flushing and the shower going from the room upstairs and the hallway smelled like sewage"

"The staff were very welcoming and friendly upon arrival. They assisted with an early check-in and provided information about the many activities and areas to visit. The room was extremely clean and well maintained! The housekeeping staff were very kind and helpful as well! Loved our stay here and will definitely return!"

"Dejligt værelse, pænt rent og med god plads. Super service, smilende og hjælpsomt personale. Super beliggenhed i område med gode indkøbsmuligheder, med nem adgang til centrum og omfaldsveje. Eneste minus var en ikke så behagelig lugt på gangene, men værelset i sig selv var rent og lugtede ikke. Vil helt sikkert benytte hotellet igen, hvis turen går til Richmond"

"One day they didn't clean room services, the towel are'nt change, terrible!"

"It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area."

"Ac was not working. Not much help with late check in. Place was clean and close to everything."

"We loved everything about our stay. It was fantastic!"

"There was a loud exhaust fan in the bathroom that ran 12 hours a day that could not be turned off (it was on a hotel timer). It did not run at night, but from about 6 in the morning until 6 in the evening. Very disturbing. Who would design such a feature? I would never stay in the hotel again since I assume every room has the same feature."

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Staff was friendly Room was clean"

"Everything was pretty good except having to be in the very very back of the floor and the staff was either not accommodating or around. The bartender helped me find the person to check in and was always as his station. The breakfast was a bit lacking. And I was looking forward to that the most since I work in the hospital but other than that It was ok"

"It was clean and comfortable"

"Good location but mediocre operation. Not a single thing stood out but plenty of unpleasant moments. Check in was unclear and could have been more welcoming. AC unit rattled all night. Stayed for three nights and not once was the room cleaned, sheets cleaned etc. (this was unacceptable for the price we paid), side doors to enter the property were unlocked which was a security hazard, billing was tricky, twice we were given the wrong bill. Not a fan."

"Jeffrey was the best host. This is a beautiful property which is obviously lovingly maintained. The building is so pretty and has multiple sitting areas outside of your room (which was also great). I have dietary restrictions and Jeffrey and others made sure to have snacks for me to enjoy during the wonderful nightly happy hours and delicious options for breakfast. This area was also fun to explore and Jeffrey gave us very good pointers on where to go."

"Some people had a row/fight from 3 am to 6 am, so it influenced our sleep. But cant blame the hotel. The staff was very quick and service minded"

"Nothing"