Hoteller nær Topgolf

"It was very quiet. The aesthetics are very nice. Room was comfortable and clean. Cool in-room amenitiese such as a t.v. in the mirror which was cool to utilize while bathing. There is a good amount of parking available with easy access to the highway. Its 7 minutes from the Chicago Premium Outlets, 12 minutes from The Fox Valley Mall and nearby several eateries. The staff was welcoming and accomodating. The only thing I didn't like was the cafe food (past the bar and breakfast resturant). The...

"Pretty comfortable place"

"Room was dirty and run down. Staff was horribly rude if you need assistance and tv didn’t work but they wouldn’t move us or fix it"

"The room is neat and comfy!! We had a perfect night rest from the tiring long day travel. The pool is little bit cold but can’t say anything about the cleanliness and helpful staff. The corridor smells so good, the room designs was family-friendly. Will definitely come back again..10/10"

"I've stayed here a few times on work trips to Naperville. Has generally been very good, but this last time was not. Hotel was just generally dirty - hallways, lobbies, etc. Room was fairly clean. Shower had a constant drip that if the shower door was left open, would splash onto the walls and the floor, leaving a puddle and soaking the wall. Toilet had trouble flushing. Front desk was helpful to help get us into another room just down the hall, but very awkward and unpleasant about it. New...

"Everything was as to be expected from Hyatt"

"The hotel and accommodation were exactly as expected and matched the description provided. The amenities were satisfactory, although the gym could have been better equipped and offered more space. The breakfast met expectations, and the staff were friendly, professional, and helpful throughout our stay. We stayed at two different locations of this hotel chain in Chicago, and both maintained a consistent standard of quality and service. Overall, it was a pleasant experience."

"Our stay was wonderful! Everything nice and clean. Staff was wonderful!"

"Excelente trato por el personal."

""Absolutely disgraceful experience. Called ahead the same morning to inform them of a late arrival due to flight delays. The front desk confirmed we could check in whenever we arrived. When we showed up exhausted at 3:30 AM with elderly family members after a long international flight, they flatly refused to honor our booking claiming no rooms were available — despite our confirmed reservation and prior phone call that same day. We were left stranded in the middle of the night with no...

"We booked a night at the Sonesta Simply Suites for the night and checked-in around 9:30pm. Check in went smoothly, but we immediately noticed that the hotel hallways and elevator were filthy on our way to our room. Upon entering the room assigned we noticed an odd smell. The room did not smell clean and we very quickly noticed that the room was so disgustingly dirty. It was clear that the room had not been cleaned in a very long time. The table was filled with sticky residue from old drinks. The...

"Whole place smelled awful, there was a bug in the room, very sketchy people"

"Expedia or Extended Stay gave me two smoking rooms and after we left the hotel!! The Manager wanna charge me an extra $277 dlls because The rooms smell like cigarettes!! We not smoke We didn’t cook anything in those rooms!! Never comeback to EXTENDED STAY HOTELS AND I WILL NEVER USE EXPEDIA TO MAKE ANY RESERVATIONS IN THE FUTURE!!"

"Room wasn’t clean hairs on bed blanket towel and water was on floor before we got to the room"

"Havde ikke noget at klage på"