Hoteller nær The Colony Five Star Complex

"Very disappointing experience. The first red flag was the trash sitting outside the front entrance when we arrived. We tried to give it the benefit of the doubt and went inside — the lobby looked clean, so we decided to bring our luggage in. However, things quickly went downhill. When we got on the elevator, we noticed several dead roaches, which immediately made us uncomfortable. Once we reached the 3rd floor, there was no A/C at all in the hallway, making it feel hot and unpleasant. To make...

"Beds were terrible and the food was mid as heck"

"It was good"

"The front desk people were very helpful. Went out of their way to sssist."

"Clean rooms breakfast great hot tub pool fantastic bar & grill all the way around walking distance twin peaks across the loop there I'll rent there again we were there for a graduation most fun I've ever had."

"Terrible water pressure, breakfast was individually wrapped muffins, property was under construction so everything was taped off."

"All staff we encountered are friendly and brightens up your day."

"Room was okay, beds were comfortable. They said the pool, gym & conference room have been closed for a few years which could be noted somewhere."

"Clean rooms. Awesome customer service from staff everytimey husband and stay at Legacy West Home2suites in Plano, Texas."

"We had a great time. Everything was clean. The food was delicious."

"This is the second time I have stayed at the property and it does not disappoint"

"-"

"Great location, superb ambience, and excellent cleanliness. Staff service was top‑notch. However, despite booking an all‑inclusive package with breakfast included, I was still charged for my kids’ breakfast. That experience ruined the stay, and I will not return."

"La alberca estaba en remodelacion"