Hoteller nær Cosm Dallas

"Clean room and great staff"

"Great hotel. Always clean and the rooms are huge! "

"The staff was great. I arrived super early and wanted to check in early. I called and they were able to expedite my room being ready in 30 minutes. It was really appreciated. "

"The hotel’s within walking distance to great restaurants & shopping!"

"Could never get a person to answer the front desk. When we asked for late check out, they were resistant and made the request feel difficult. When we were checking out, we asked if they were full and they commented not at all, so I didn’t understand why us asking for an hour later checkout was an issue. The staff was rude in every encounter. "

"Everything was great. The only downside we experienced was no staff at night all the way till brunch time the next morning. Very inconvenient. "

"My wife and I have enjoyed traveling to this Westin property for 20+ years now. It's always first class. Great location, friendly staff and well appointed rooms. A must stay!"

"The staff were very friendly. Breakfast was good with decent options and the facility was clean."

"I travel on 04/1/26 I’ve book aloft different city never had problems first my sister room dirty trash in the floor had to asks if they could vacuum, then the air didn’t work so they had to move to another room, I’m pretty sure whoever had that room before had the same problem, my room had dead bugs and trash in the floor the manager said they were going to credit me it’s been over a week haven’t seen no credit i called they keep saying no manager in they lying you not going to run a hotel...

"For me personally, I won’t stay here again until the renovations are done. Staff was friendly, check in was as usual, my room was clean and smelled nice….but…1st floor completely closed, no breakfast (just basic grab n go), construction plastic and materials everywhere, construction noise during the day, and cell service/wifi was extremely sub par. Ive stayed at this location many times prior to the renovations and I loved it and when renovations first started it wasn’t that bad but—for me...

"Pool is under construction, ice machine was broken, light in bathroom flickers the entire time, shower curtain is torn and got water everywhere, several weak spots on the floor (2nd floor...yikes). Room was clean but outdated. Ac was cold when we got in but in. The middle of the night the room got very muggy. Breakfast was OK."

"Good experience"

"Clean room"