Hoteller nær Thalhimer Tennis Center

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"I would stay here again"

"There was only 1 elevator working the whole weekend. All of the guests were discussing it as we left today. Apparently, people were riding up with their luggage just to have an option at getting in with enough room to go down during checkout. At some points, there were 30 minute waits!"

"Silly and unprofessional check in. Very slow "

"Restaurant inside hotel closed early."

"Staff attending to breakfast area, were very friendly and attentive"

"My buddy described this place as “the kind of hotel you’d take strippers to.” Well needless to say the show we got afterwards was worth it "

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Arrived and no one was in the lobby or at the desk. We waited a while then finally found someone. A man with huge fake breasts came out, didn't acknowledge us other than asking for ID and credit card. Made no eye contact. Handed us the room key and that was it. Worst customer service we've experienced at a hotel. Also parking on Expedia is listed at $12, but hotel had a handwritten sign saying parking was $15. Definitely staying somewhere else next time we're in area."

"Great breakfast."

"It is quiet, clean and in convenient location. Service and hospitality were exceptional"

"Clean room. Staff indifferent about service. Breakfast not included. Can be a long walk to the elevator. An okay stay."

"Really delicious breakfast, so many options and a lot of space to accommodate families. Room was really spacious and up to date, charging ports and full kitchen with appliances etc. Very comfy beds, loved our stay!"