Hoteller nær Monument Avenue

"All great"

"Courteous and helpful staff. Lovely room. Wonderful restaurant "

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"The staff are incredibly friendly and attentive. The rooms are spacious, comfortable, and feature excellent showers. The food at the hotel is outstanding, and the location is a major highlight. Being in the arts district, there are plenty of interesting spots to explore, along with great coffee shops and restaurants nearby if you choose not to dine at the hotel."

"The hotel is very clean and accessible. Staff is excellent. "

"Silly and unprofessional check in. Very slow "

"The entire staff was friendly, my room was clean, having a Starbucks onsite was lovely and "

"Everyone is friendly and helpful. We LOVED Kinesha (valet)! "

"Everything was great. There's a new staff on site and they are just as good as the previous team. "

"Cute hotel, comfortable and would totally come back!"

"Room was clean and the staff was very kind."

"Location, restaurant and bar, wonderful staff, and comfortable room. Would stay here again."

"Wonderful breakfast"

"The person working in the lobby was great! Very kind and helpful!!! The room was as expected and clean."

"Everything was good, a slightly tired room but it served our purpose well. No complaints about the hotel or staff "

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"It didn’t smell like garbage. It totally didn’t feel gross just standing in the bathroom. I most certainly did not almost gag when I first walked in. I didn’t get drunk in the parking lot with my friends either. I did bring a sleeping bag. "

"Yes"

"We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future."

"Of course staff was courteous. Arrived on Sunday night around 8:30 pm and fridge was not cooling. Called front desk and they immediately got maintenance up there and he had to replace it with another. Very efficient indeed. No complaints whatsoever! "