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Anmeldelser af Retallack Resort

5 out of 5
Retallack Resort
Winnards Perch, St Columb Major, St. Columb Major, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 201 af i alt 365 anmeldelser" "
Bedømmelse på 8 − Udmærket. 97 af i alt 365 anmeldelser" "
Bedømmelse på 6 − Okay. 47 af i alt 365 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 365 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 365 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely presented property. Overlooking the lake, waking up to that view was great. Would definitely return in the future.
Overnattede 3 nætter i maj 2024

2/10 Forfærdeligt

Katie

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When we first got there it was filthy and you could tell it hadn’t been cleaned before we got there - stuff smeared all over the walls and VERY dusty so we went to reception and just asked if there was anything they could do and then we were told that they would send a cleaner but had no idea how long it would take but were assured that a cleaner was already down there , we sat outside for AN HOUR before we rang them to ask what was going on as no cleaner was there only to be told that all the cleaners had actually gone home?! So we asked what else could we do as I don’t get to go away often and I was just really upset that it was dirty , they told us they wouldn’t move us anywhere so we just had to ‘make do’ and we couldn’t have any money back so we requested a call back from the supervisor or management the next day and never got anything , I also brought this up with Expedia who I booked through and they rang the resort and were told that there was nothing wrong with the room and that it was fine so we were essentially waiting for cleaners that were never going to come , I spent about 3/4 hours our first night trying to sort this out , only to go and get into bed and find it covered in hair?! Absolutely awful - ruined my birthday
Overnattede 4 nætter i maj 2024

10/10 Fremragende

ozan

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

8/10 Udmærket

Cindy

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Would go again
Overnattede 4 nætter i marts 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

6/10 Okay

Ella

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

6/10 Okay

Emma

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff were friendly and helpful.The superior lodge we stay in was clean but in need of updating. Shower door didn’t close properly and was in need of re-tiling, sofas were uncomfortable, cobwebs in high ceilings, oven gloves needed in kitchen, generally in need of redecorating. Hot tub checked everyday and was a lovely addition to our stay.
Overnattede 5 nætter i marts 2024

8/10 Udmærket

mandy

Rejste med familie, Rejste i en gruppe
Great lodge and facilities but it looks tired and dated. On arrival at the lodge we found a dirty sock in the bed under a duvet, that’s just disgusting and obviously not cleaned to the level they advertise!
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Carmel

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale
A nice property in a good location, however there were a number of cobwebs, mould and dirt over the floor. The property was starting to look a bit dated and missing some amenities for example an oven glove and scissors. The hot tub was lovely but it’s disappointing when you’re only staying for 3 nights that on the first night it isn’t up to temperature so can’t be used. We used the resort pool, nice pool, changing rooms not so nice, showers freezing! It would also be useful to know there is a washing machine and I couldn’t find it listed anywhere so took more clothes than needed. Also work going on at the resort so on Monday morning you could hear it!
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Laura

Synes godt om: Service og personale
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Beric, Macclesfield

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a find, luxury lodges a stone throw away from transport links to the whole of Cornwall. 25 mins from Padstow without all the hustle and bustle. Brilliant clean lodges with all the luxuries with a shop, restaurant, bar, pool, gym and spa on site
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Glyn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely family holiday
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Andrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024

8/10 Udmærket

Claire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to lots of places, clean lodge and nice area
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Barn we stayed in was luxurious, it had everything we needed for a long weekend away. Very comfortable. Definitely recommend!
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Location
Great central location to explore Cornwall. Very good comfortable accomodation.
Overnattede 4 nætter i januar 2024

8/10 Udmærket

Ross

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice getaway but run down and needed some TLC
nice place for a long weekend in winter, Not sure id want to come in peak season as the amenities were very limited. We stayed in a wooden lodge that in all honesty felt tired and not cared for. Kitchen felt like as things had broken over time they had not been replaced. décor needed a freshen up and a thorough clean through out as there was a lot of dust and cobwebs. The outside furniture was moldy due to being left out in all weathers and definitely wasn't something you wanted to spend time sat on. We paid extra for a lodge with a hot tub but this felt overlooked by other properties. The pool changing rooms were filthy and none of the lockers had keys. Staff were friendly. The onsite restaurant looked ok but we didn't eat there due to limited choices for my wife. I imagine getting a table in peak season is difficult as it is only small for the number of properties onsite. Overall it was ok to spend a couple of days as a winter break but I wouldn't want to pay the peak season rates for what we had.
Overnattede 3 nætter i januar 2024

4/10 Dårligt

Emma

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Hot tub not working leaking roof
stuck at 33.7 degrees) at 9am the morning after our arrival and was told someone would be out to fix it. We stayed in that morning as we had planned to use the hot tub. No one came to look at the hot tub. By 1.30 I called again and was told that although no one had been out it wasn’t fixable. When I asked how they knew this and why if it wasn’t working we had been put into this Barn the member of staff backtracked and said they’d check with the hot tub maintenance team. They then said they would be out to us next as we were top of the list. We were told WITHOUT asking that we would be fully refunded for the day we were unable to use the hot tub and that it would be ready on Saturday evening. We went out and when were returned the hot tub was again 33.7 degrees. We tried calling but the line was busy. We specifically booked a Barn with a hot tub as we were planning to use it for New Year’s Eve. This obviously could not happen. The next morning the hot tub was still 33.7 degrees (the temperature was being maintained by the hot tub so it was functioning, just not heating). In the 1st January I tried to call again and again the line was busy. That afternoon a person arrived to check the chemical levels, he was about to leave when I stopped him and asked if it was working. He said ‘yes it’s working’. I said ‘but it’s not hot’, it’s not heating up. No compensation offered.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Ben

Overnattede 3 nætter i december 2023

10/10 Fremragende

Denise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best winter mini break
We had a wonderful stay in a 6 berth lodge. The weather outside was dismal but the lodge was warm and cosy and provided everything we needed. A lovely surprise to have a dressed christmas tree sparkling at us upon arrival, very sweet touch. All the staff, reception, restaurant, maintenance men and cleaning staff were all lovely too. The only issue that I would comment on, which isn't a fault but more of a preference is the TV did not have access to any movie channels i.e. Netflix, Prime etc. Due to the weather being so bad it just would have been nice... Definitely would come again and highly recommend.
Overnattede 4 nætter i december 2023

10/10 Fremragende

George

Overnattede 2 nætter i december 2023

10/10 Fremragende

Simon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i november 2023

10/10 Fremragende

Emma

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I booked a 4 berth barn with hot tub for myself, husband, 2 teens and our small dog. The barn exceeded our expectations, it was decorated and furnished to a high quality. The hot tub was great and we looked over a small lake which was idillic. The bar and restaurant on site was great and food was delicious. Would definitely recommend and we will return!
Overnattede 2 nætter i december 2023

10/10 Fremragende

Harry

Overnattede 4 nætter i november 2023

8/10 Udmærket

Victoria

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Has potential to be lovely but we had faulty sensor lights in both en suites that went off all night/broken blinds in 3 or the 4 bedrooms. Also feel for the price there should have been basics like hand soap, shower gel and washing up liquid. Cooking equipment not sufficient to cook for 8 either which made things difficult. Some improvement needed in these areas. Staff nice though and as helpful as they could be under the circumstances but unable to fix the issues during our stay.
Overnattede 2 nætter i november 2023

10/10 Fremragende

christine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a lovely time , restaurant was very good , spa was great
Overnattede 3 nætter i november 2023

8/10 Udmærket

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i november 2023

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Caroline

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful lodge in beautiful surroundings. Weather wasn't great but the lodge felt so homely and comfortable and the roof top hot tub was a highlight for us!
Overnattede 3 nætter i november 2023

2/10 Forfærdeligt

Kris

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dangerous accommodation
1st night realised the oven didn’t work correctly which burnt the food, didn’t get fixed all weekend. The decking to the front and near of the property is rotten and dangerous to walk on or use the handrail, I wouldn’t have dreamed of allowing my children outside. 1st day at 08.00 there was loud banging noise coming from the lodge attached to ours, we looked out the see the decking being ripped up with a crowbar, this hammering and drilling continued all day, I complained to guest services only to be told they were privately owner and there was nothing they could do.
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Brilliant family stay
We had a great family stay. The barn exceeded our expectations in furnishings, comfort and home comforts. The hot tub was really amazing. Just a shame we couldn’t use it on the first night as it was heating up from being cleaned. The park could perhaps have a bit more going on. It was very natural but maybe more play areas and we were hoping to have hot drinks at the beachside cafe while our children were on the inflatable but it was locked up and looked abandoned.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Rebecca

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Paul

Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Zaynab

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A beautiful resort and loved our own little place. It is very clean and to a very high standard. Will definitely go again with family.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Anne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely house , perfect location. Don’t expect to arrive and jump in the hot tub as it will be cleaned out and refilled the day you arrive and not up to temp until the following morning. It’s obvious if you know about hot tubs, and is definitely worth the wait . Absolutely stunning sitting in it as the ducks swim by ! Will definitely stay again
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

Zoe

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A wonderful place
Great stay, lovely welcome fantastic lodge lovely and clean and comfortable. Hot tub freshly filled and spotless. Breakfast in bar/restaurant was lovely and the evening meals superb. Will definitely go back and highly recommend. Also really well situated for visiting local attractions and towns.
Up hill to the lodge
Cornish new potatoes
Cornish cod and chipps
Pasta
Overnattede 4 nætter i september 2023

8/10 Udmærket

Jag Suzy

Overnattede 3 nætter i september 2023

10/10 Fremragende

Henry

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely September stay in Hillside #6. Modern and well decorated cabine. Very quiet and good location. We will stay there again.
Overnattede 3 nætter i september 2023

10/10 Fremragende

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very handy option for staying while visiting family in the area. Very pleased with the quality of the accommodation and facilities (pool etc).
Overnattede 3 nætter i september 2023

10/10 Fremragende

Jacqueline

Overnattede 2 nætter i september 2023

10/10 Fremragende

Stacey, Tamworth

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely fantastic! Already booked again for next year!

10/10 Fremragende

Eleanor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
Room had everything you needed and more. Welcome pack was lovely idea and pencil.
Overnattede 7 nætter i september 2023

10/10 Fremragende

Bonnie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing stay!!
Overnattede 3 nætter i august 2023

8/10 Udmærket

Kristina

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Our chalet was very nice and the hot tub excellent. The restaurant was expensive and food was just ok. All the water sports cost extra very expensive per person. I think guests staying on site should get 50% off.
Overnattede 7 nætter i august 2023

10/10 Fremragende

Nicola

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean spacious and modern accommodation in lovely settings with lovely water sport facilities and in ideal location to visit lots of sightseeing
Overnattede 4 nætter i august 2023

10/10 Fremragende

Gareth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay!
This was our first trip to Cornwall and what a place to stay! Everyone was friendly/helpful, the site has lots going on and the place is spotless! Will definitely be returning 👍
Overnattede 4 nætter i august 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Excellent accommodations, facilities and location.
Overnattede 3 nætter i august 2023

10/10 Fremragende

Claire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2023